MCQOPTIONS
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MCQOPTIONS
This section includes 13 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
According to Deming’s 14 points, the vigorous program of education and self – improvement must be ________ |
| A. | Instituted |
| B. | Removed |
| C. | Discouraged |
| D. | Demoted |
| Answer» B. Removed | |
| 2. |
According to Deming’s 14 points, the barrier to the pride of workmanship should be ______ |
| A. | Removed |
| B. | Promoted |
| C. | Established |
| D. | Encouraged |
| Answer» B. Promoted | |
| 3. |
Which of the following is not a key element of the ‘System of Profound Knowledge’? |
| A. | Hatred for a system |
| B. | Knowledge of statistical theory |
| C. | Theory of knowledge |
| D. | Knowledge of Psychology |
| Answer» B. Knowledge of statistical theory | |
| 4. |
What do you mean by ‘System of Profound Knowledge’ described by Deming? |
| A. | Management by positive co-operation |
| B. | Management by negative co-operation |
| C. | Management by unstable co-operation |
| D. | Management by pessimistic co-operation |
| Answer» B. Management by negative co-operation | |
| 5. |
Which of the following does not belong to ‘Seven Deadly Diseases of Management’? |
| A. | Lack of constancy of purpose |
| B. | Emphasis on short term profits |
| C. | Reliance on performance appraisals and profits |
| D. | Immobility of top management |
| Answer» E. | |
| 6. |
What is the other name of Deming’s cycle? |
| A. | PDCA |
| B. | ADCA |
| C. | MDCA |
| D. | SDCA |
| Answer» B. ADCA | |
| 7. |
‘Creation of barriers between departments’ is one of Deming’s 14 points on route to quality. |
| A. | False |
| B. | True |
| Answer» B. True | |
| 8. |
‘Drive out fear’ is one of Deming’s 14 points on route to quality. |
| A. | False |
| B. | True |
| Answer» C. | |
| 9. |
Which of the following does not belong to Deming’s 14 points on route to quality? |
| A. | Create constancy of purpose towards improvement of product and services |
| B. | Adopt the new philosophy |
| C. | Cease dependence on inspection to achieve quality |
| D. | Start the practice of awarding business on the basis of price tag |
| Answer» E. | |
| 10. |
According to Deming’s 14 points, which of the following is the meaning of ‘Cease dependence on inspection to achieve quality’? |
| A. | Eliminate the need for inspection on a mass basis |
| B. | Inspection is not good for the product |
| C. | Inspection is independent |
| D. | Inspection cannot bring quality in products |
| Answer» B. Inspection is not good for the product | |
| 11. |
According to Deming’s 14 points, which of the following is the meaning of ‘Adopt the new philosophy’? |
| A. | To adopt the new philosophy that was displayed in the newspaper |
| B. | To hire new philosophy for the company |
| C. | To be aware of new challenges, responsibilities and to adopt them |
| D. | To sell old philosophy and start a new philosophy |
| Answer» D. To sell old philosophy and start a new philosophy | |
| 12. |
Which of the following is not a contribution made by Deming? |
| A. | Deming’s 14 points |
| B. | System of Profound Knowledge |
| C. | Deming Cycle |
| D. | Taguchi Loss Function |
| Answer» E. | |
| 13. |
Who among the following is not an American Quality Guru? |
| A. | Crosby |
| B. | Ishikawa |
| C. | Juran |
| D. | Deming |
| Answer» C. Juran | |