Explore topic-wise MCQs in Total Quality Management.

This section includes 10 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.

1.

Which of the following is not a phase involved in product development in the QFD process?

A. Product planning
B. Statistical planning
C. Process planning
D. Production planning
Answer» C. Process planning
2.

Which of the following task is not performed during the ‘production planning’ phase of the OFD process?

A. Developing prototype
B. Studying technical descriptors
C. Launching the final product
D. Tabulation of operating instructions from the process requirements
Answer» C. Launching the final product
3.

Which of the following is not an intangible benefit of the QFD process?

A. Increase in development time
B. Improvement in customer satisfaction
C. Strengthens customer-company relationship
D. Facilitating multidisciplinary teamwork
Answer» B. Improvement in customer satisfaction
4.

The use of QFD process leads to _____ efficient allocation of resources.

A. Less
B. Very less
C. More
D. Equally
Answer» D. Equally
5.

Which of the following is not a tangible benefit of the QFD process?

A. Reduction in start-up and engineering cost
B. Increase of overall costs
C. Reduction in development time
D. Early identification of high-risk areas
Answer» C. Reduction in development time
6.

Which of the following is an incorrect statement related to the QFD process?

A. A better understanding of design interactions
B. Breaks down the barrier between functions and departments
C. Better documentation of the design and development process
D. Maximizes the number of engineering changes
Answer» E.
7.

Which of the following statement is incorrect related to the QFD process?

A. Improves customer satisfaction
B. Promotes teamwork
C. Demotes better understanding of customer demands
D. Focuses on the design efforts
Answer» D. Focuses on the design efforts
8.

Which of the following is not a task performed under the ‘part development’ phase in the QFD process?

A. Deployment of the QFD process down to sub-components level
B. Deployment of the component deployment chart
C. Relating the critical sub-component control characteristics
D. Discovering customer requirements
Answer» E.
9.

The product planning phase of product development using the QFD process is actually the steps involved in building the house of quality.

A. True
B. False
Answer» B. False
10.

The product planning phase of product development using the QFD process begins with the customer requirements.

A. True
B. False
Answer» B. False