MCQOPTIONS
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MCQOPTIONS
This section includes 11 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
The two types of competitive assessment performed in a House of Quality are customer assessment and technical assessment. |
| A. | True |
| B. | False |
| Answer» B. False | |
| 2. |
The task of choosing between forging, casting, and powder metallurgy for a product in a House of Quality falls under the purview of _____ |
| A. | Production |
| B. | Technical descriptors |
| C. | Relationship matrix |
| D. | Benchmarking |
| Answer» C. Relationship matrix | |
| 3. |
The task of choosing between steel, aluminum, and titanium for a product in a House of Quality falls under the purview of ______ |
| A. | Technical descriptors |
| B. | Customer requirements |
| C. | Relationship matrix |
| D. | Benchmarking |
| Answer» B. Customer requirements | |
| 4. |
Which of the following is an unjustifiable customer requirement for the House of Quality of a Pizza? |
| A. | Good texture |
| B. | Aerodynamic look |
| C. | Fresh and hot delivery |
| D. | Low fats |
| Answer» C. Fresh and hot delivery | |
| 5. |
Which of the following is an unjustifiable customer requirement for the new product design of a toy product for children? |
| A. | Reasonable cost |
| B. | Lightweight |
| C. | Good taste |
| D. | Stimulate imagination |
| Answer» D. Stimulate imagination | |
| 6. |
The categorization of the relationship between customer requirements and technical descriptors as strong, medium or weak in a House of Quality is done in the ______ |
| A. | Technical descriptors |
| B. | Interrelationship matrix |
| C. | Relationship matrix |
| D. | 5S |
| Answer» D. 5S | |
| 7. |
‘Material selection’ and ‘manufacturing process’ in the House of Quality fall under the category of ______ |
| A. | Technical descriptors |
| B. | Customer requirements |
| C. | Relationship matrix |
| D. | 5S |
| Answer» B. Customer requirements | |
| 8. |
‘Performance’ and ‘aesthetics’ in the House of Quality fall under the category of ________ |
| A. | Technical descriptors |
| B. | Customer requirements |
| C. | Relationship matrix |
| D. | Poka Yoke |
| Answer» C. Relationship matrix | |
| 9. |
Which of the following is not an example of a ‘technical descriptor’ in House of Quality? |
| A. | Sand casting |
| B. | Investment casting |
| C. | Reasonable cost |
| D. | Die casting |
| Answer» D. Die casting | |
| 10. |
The desire for a lightweight product is an example of customer requirements in the House of Quality. |
| A. | True |
| B. | False |
| Answer» B. False | |
| 11. |
Which of the following is not an example of customer requirements in the ‘House of Quality’? |
| A. | Reasonable cost |
| B. | Corrosion-resistant |
| C. | Durable |
| D. | Sand casting |
| Answer» E. | |