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This section includes 11 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.
1. |
The two types of competitive assessment performed in a House of Quality are customer assessment and technical assessment. |
A. | True |
B. | False |
Answer» B. False | |
2. |
The task of choosing between forging, casting, and powder metallurgy for a product in a House of Quality falls under the purview of _____ |
A. | Production |
B. | Technical descriptors |
C. | Relationship matrix |
D. | Benchmarking |
Answer» C. Relationship matrix | |
3. |
The task of choosing between steel, aluminum, and titanium for a product in a House of Quality falls under the purview of ______ |
A. | Technical descriptors |
B. | Customer requirements |
C. | Relationship matrix |
D. | Benchmarking |
Answer» B. Customer requirements | |
4. |
Which of the following is an unjustifiable customer requirement for the House of Quality of a Pizza? |
A. | Good texture |
B. | Aerodynamic look |
C. | Fresh and hot delivery |
D. | Low fats |
Answer» C. Fresh and hot delivery | |
5. |
Which of the following is an unjustifiable customer requirement for the new product design of a toy product for children? |
A. | Reasonable cost |
B. | Lightweight |
C. | Good taste |
D. | Stimulate imagination |
Answer» D. Stimulate imagination | |
6. |
The categorization of the relationship between customer requirements and technical descriptors as strong, medium or weak in a House of Quality is done in the ______ |
A. | Technical descriptors |
B. | Interrelationship matrix |
C. | Relationship matrix |
D. | 5S |
Answer» D. 5S | |
7. |
Material selection and manufacturing process in the House of Quality fall under the category of ______ |
A. | Technical descriptors |
B. | Customer requirements |
C. | Relationship matrix |
D. | 5S |
Answer» B. Customer requirements | |
8. |
Performance and aesthetics in the House of Quality fall under the category of ________ |
A. | Technical descriptors |
B. | Customer requirements |
C. | Relationship matrix |
D. | Poka Yoke |
Answer» C. Relationship matrix | |
9. |
Which of the following is not an example of a technical descriptor in House of Quality? |
A. | Sand casting |
B. | Investment casting |
C. | Reasonable cost |
D. | Die casting |
Answer» D. Die casting | |
10. |
The desire for a lightweight product is an example of customer requirements in the House of Quality. |
A. | True |
B. | False |
Answer» B. False | |
11. |
Which of the following is not an example of customer requirements in the House of Quality ? |
A. | Reasonable cost |
B. | Corrosion-resistant |
C. | Durable |
D. | Sand casting |
Answer» E. | |