Explore topic-wise MCQs in Total Quality Management.

This section includes 8 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.

1.

What is the interpretation of Cpk=Cp?

A. The process is out of control
B. The process is customer-centric
C. The process is centered
D. The process is costly
Answer» D. The process is costly
Discussion
2.

What is the interpretation of Cp>1?

A. The process cannot meet the specification
B. The process will meet the specification
C. The process is just meeting the specification
D. No interpretation is possible
Answer» C. The process is just meeting the specification
Discussion
3.

The upper specification limit of a product is 20.05 mm and the lower specification limit of the same product is 19.95 mm. The standard deviation is 0.25 mm. What is the value of the process capability index Cp?

A. 0.0424
B. 0.8324
C. 0.0234
D. 0.0667
Answer» E.
Discussion
4.

Natural tolerance is also known as _______

A. Specification limits
B. Control limit
C. Process capability
D. Mean
Answer» D. Mean
Discussion
5.

Tolerance limits are the voice of the customer.

A. True
B. False
Answer» B. False
Discussion
6.

If a product falls in the range of USL-LSL then it is meeting the expectation of the customer.

A. True
B. False
Answer» B. False
Discussion
7.

Specification limits are also known as ________ of the product.

A. Mode
B. Median
C. Tolerances
D. Allowances
Answer» D. Allowances
Discussion
8.

In the jargon of statistical process control, USL and LSL are known as _______ and _____ respectively.

A. Upper specification limit, Lower specification limit
B. Upper specification limit, Limit specification limit
C. Up specification limit, Limit specification limit
D. Up specification limit, Lower specification limit
Answer» B. Upper specification limit, Limit specification limit
Discussion