Explore topic-wise MCQs in Total Quality Management.

This section includes 8 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.

1.

Which of the following is not a new seven management tool?

A. Affinity diagram
B. Tree diagram
C. Matrix diagram
D. Histogram
Answer» E.
2.

The seven basic quality tools focus on the __________ aspect and the new seven management tools focus on the ______ aspect.

A. Quantitative, numerical
B. Numerical, quantitative
C. Quantitative, qualitative
D. Qualitative, quantitative
Answer» D. Qualitative, quantitative
3.

Which of the following is not a use of relationship diagram?

A. To identify key problem from a list of important problems
B. To identify the root causes of existing problems
C. To identify key factors needed to make a decision
D. To calculate the variance of the numerical data
Answer» E.
4.

Relationship diagram clarifies the relationship between cause and effect and also between the various causes.

A. False
B. True
Answer» C.
5.

The relationship diagram is a tool for finding causes to a problem.

A. True
B. False
Answer» B. False
6.

Which of the following is not a use of affinity diagram?

A. To determine logical priorities
B. To create new concepts
C. To calculate mean of the numerical data
D. To provide a visual representation of large amount of ideas
Answer» D. To provide a visual representation of large amount of ideas
7.

Who devised the term ‘affinity diagram’?

A. Deming
B. Taguchi
C. Crosby
D. Jiro Kawakita
Answer» E.
8.

Which of the following is also known as KJ diagram?

A. Affinity diagram
B. Relationship diagram
C. Tree diagram
D. Matrix diagram
Answer» B. Relationship diagram