MCQOPTIONS
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MCQOPTIONS
This section includes 12 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
Which of the false regarding quality leaders reviewing organizational performance? |
| A. | They review organizational performance but not their own performance |
| B. | They review organizational performance and also their own performance |
| C. | They don t review organizational performance as they hate it |
| D. | They don t review organizational performance as they don t have time for it |
| Answer» C. They don t review organizational performance as they hate it | |
| 2. |
Which of the following is false regarding the kind of environment quality leaders try to build in a company? |
| A. | Empowerment |
| B. | Innovation |
| C. | Agility |
| D. | Localized learning |
| Answer» E. | |
| 3. |
Quality leaders encourage _______ over ________ when we consider functions of various departments in a company. |
| A. | Collaboration, competition |
| B. | Competition, collaboration |
| C. | Competition, threat |
| D. | Threat, collaboration |
| Answer» B. Competition, collaboration | |
| 4. |
Quality leaders support benchmarking. |
| A. | False |
| B. | True |
| Answer» C. | |
| 5. |
Which of the following is false regarding quality leaders promoting teamwork? |
| A. | Multidisciplinary teamwork |
| B. | Create involvement |
| C. | Active participation of everyone |
| D. | Discourage involvement |
| Answer» E. | |
| 6. |
Quality Leaders _________ people rather than directing and supervising them. |
| A. | Train and coach |
| B. | Scold |
| C. | Threaten |
| D. | Fire |
| Answer» B. Scold | |
| 7. |
Quality leaders focus on _____________ rather than maintenance. |
| A. | Continuous improvement |
| B. | Discontinuous improvement |
| C. | Static improvement |
| D. | Aesthetics |
| Answer» B. Discontinuous improvement | |
| 8. |
Which of the following is false regarding the supplier and quality leader relationship? |
| A. | Support them when needed, Audit their capabilities |
| B. | Recognize quality improvements made by suppliers |
| C. | Encourage joint improvement action |
| D. | Scold them if there is lack of quality |
| Answer» E. | |
| 9. |
Quality leaders care about the development of people s skills and capabilities. |
| A. | True |
| B. | False |
| Answer» B. False | |
| 10. |
Quality leaders give primary importance to ___________ and their needs. |
| A. | Internal and external customers |
| B. | Founder and co-founder |
| C. | Founder and internal customer |
| D. | Founder and external customer |
| Answer» B. Founder and co-founder | |
| 11. |
Leaders use _______ to create a sustainable competitive advantage for their organization. |
| A. | Ineffective strategy |
| B. | Effective strategy |
| C. | Papers |
| D. | Media |
| Answer» C. Papers | |
| 12. |
The process of involving yourself and influencing others towards the accomplishment of goals is called _______ |
| A. | Leadership |
| B. | Dictatorship |
| C. | Sportsmanship |
| D. | Autocracy |
| Answer» B. Dictatorship | |