Explore topic-wise MCQs in Total Quality Management.

This section includes 10 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.

1.

According to Herzberg s Two Factor Theory, Hygiene Factors are also known as ______

A. Maintenance factors
B. Motivation factors
C. Mission factors
D. Machine factors
Answer» B. Motivation factors
2.

According to Maslow s hierarchy of needs, esteem needs are of two types.

A. True
B. False
Answer» B. False
3.

According to Herzberg s Two Factor Theory, Motivation factors and Hygiene factors are also known as _________ and _________

A. Satisfiers, Satisfiers
B. Dissatisfiers, Satisfiers
C. Satisfiers, Dissatisfiers
D. Dissatisfiers, Dissatisfiers
Answer» D. Dissatisfiers, Dissatisfiers
4.

Which of the following is not a Hygiene factor according to Herzberg s Two Factor Theory?

A. Supervisors
B. Working conditions
C. Interpersonal relationships
D. Advancement and Growth
Answer» E.
5.

Which of the following is not a Motivation factor according to Herzberg s Two Factor Theory?

A. Achievement
B. Recognition
C. Responsibility
D. Pay and security
Answer» E.
6.

Herzberg s Two Factor Theory is also known as ____________

A. Motivation hygiene theory
B. Motivation theory
C. Hygiene theory
D. Maslow s hierarchy of needs
Answer» B. Motivation theory
7.

According to Maslow s hierarchy of needs, the low-level needs can be satisfied by monetary and non monetary compensations.

A. True
B. False
Answer» B. False
8.

Which of the following needs according to Maslow s hierarchy belong to the category of low-level needs?

A. Survival needs, Safety needs, Esteem needs
B. Survival needs, Safety needs, Social needs
C. Safety needs, Social needs, Esteem needs
D. Social needs, Esteem needs, Self actualization needs
Answer» C. Safety needs, Social needs, Esteem needs
9.

Which of the following needs are also known as self realization needs?

A. Survival needs
B. Safety needs
C. Social needs
D. Self actualization needs
Answer» E.
10.

According to Maslow s hierarchy of needs, which of the following does not belong to social needs?

A. Friendship
B. Exchange of feelings and grievances
C. Belongingness
D. Economic security
Answer» E.