MCQOPTIONS
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MCQOPTIONS
This section includes 11 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
Maslow s hierarchy of needs and Herzberg s two-factor theories are related to motivation. |
| A. | True |
| B. | False |
| Answer» B. False | |
| 2. |
Safety needs are provisions against deprivation in the future. |
| A. | True |
| B. | False |
| Answer» B. False | |
| 3. |
According to Maslow s hierarchy of needs, which of the following does not belong to safety needs? |
| A. | Protection from fire and accident |
| B. | Lack of economic security involving health and insurance |
| C. | The desire for an orderly and predictable environment |
| D. | The desire to know the limits of acceptable behavior |
| Answer» C. The desire for an orderly and predictable environment | |
| 4. |
According to Maslow s hierarchy of needs, the needs for food, cloth, and shelter belong to _____________ |
| A. | Survival needs |
| B. | Social needs |
| C. | Esteem needs |
| D. | Self actualization needs |
| Answer» B. Social needs | |
| 5. |
According to Maslow s hierarchy of needs, the biological needs required to preserve human life are called __________ |
| A. | Physiological needs |
| B. | Safety needs |
| C. | Social needs |
| D. | Hazard needs |
| Answer» B. Safety needs | |
| 6. |
Which of the following is not part of the basic needs mentioned by Maslow? |
| A. | Physiological needs |
| B. | Safety needs |
| C. | Social needs |
| D. | Hazard needs |
| Answer» E. | |
| 7. |
Motivation creates a congenial working atmosphere in the organization and promotes __________ |
| A. | Internal hatred |
| B. | External hatred |
| C. | Interpersonal cooperation |
| D. | Internal and external hatred |
| Answer» D. Internal and external hatred | |
| 8. |
Which of the options is incorrect with respect to the importance of employee motivation ? |
| A. | It promotes employee involvement |
| B. | It promotes job satisfaction |
| C. | Reduces absenteeism |
| D. | Increases absenteeism |
| Answer» E. | |
| 9. |
Motivation is the process of attempting to influence others to do their work through the possibility of getting rewards. Who gave this definition of motivation ? |
| A. | Edwin B. Flippo |
| B. | E.F.L. Breach |
| C. | Crosby |
| D. | Deming |
| Answer» B. E.F.L. Breach | |
| 10. |
Motivation is the process of stimulating people to accomplish _________ |
| A. | Desired goals |
| B. | Desired homework |
| C. | Desired assignment |
| D. | Desired homework and assignment |
| Answer» B. Desired homework | |
| 11. |
Which of the following is not an important aspect of employee involvement? |
| A. | Employee motivation |
| B. | Employee empowerment |
| C. | Team and Teamwork |
| D. | Keeping employee morale down |
| Answer» E. | |