MCQOPTIONS
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MCQOPTIONS
This section includes 10 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
The commonly used techniques for measuring quality costs are __________ |
| A. | Trend analysis and Pareto analysis |
| B. | Trend analysis only |
| C. | Pareto analysis only |
| D. | Trigonometry |
| Answer» B. Trend analysis only | |
| 2. |
Which of the following describes best Juran s model of optimum quality costs? |
| A. | It includes costs of internal and external failures curve, costs of appraisal and prevention curve and total quality costs curve |
| B. | It includes costs of internal and external failures curve and costs of appraisal and prevention curve |
| C. | It includes costs of internal and external failures curve and total quality costs curve |
| D. | It includes costs of appraisal and prevention curve and total quality costs curve |
| Answer» B. It includes costs of internal and external failures curve and costs of appraisal and prevention curve | |
| 3. |
Which of the following does not fall under the category of Hidden Costs? |
| A. | Potential loss sales |
| B. | Loss of customer goodwill |
| C. | Offsetting customer dissatisfaction |
| D. | Marketing research |
| Answer» E. | |
| 4. |
What is the other name of intangible costs? |
| A. | Hidden Costs |
| B. | Prevention Costs |
| C. | Appraisal Costs |
| D. | Internal Failure Costs |
| Answer» B. Prevention Costs | |
| 5. |
Expense reports, credit and debit memos and cost estimates are important sources for collecting/reporting quality costs in an organization. |
| A. | True |
| B. | False |
| Answer» B. False | |
| 6. |
Timesheets, schedules and minutes of meetings are important sources for collecting/reporting quality costs in an organization. |
| A. | True |
| B. | False |
| Answer» B. False | |
| 7. |
Quality cost per unit of production is called _______ |
| A. | Labor base index |
| B. | Rupee base index |
| C. | Sales base index |
| D. | Unit base index |
| Answer» E. | |
| 8. |
Quality cost per rupee of net sales is called _______ |
| A. | Labor base index |
| B. | Rupee base index |
| C. | Sales base index |
| D. | Unit base index |
| Answer» D. Unit base index | |
| 9. |
Quality cost per rupee of production cost is called _______ |
| A. | Labor base index |
| B. | Cost base index |
| C. | Sales base index |
| D. | Production base index |
| Answer» C. Sales base index | |
| 10. |
Quality cost per hour direct labor is called ________ |
| A. | Labor base index |
| B. | Cost base index |
| C. | Sales base index |
| D. | Unit base index |
| Answer» B. Cost base index | |