Explore topic-wise MCQs in Total Quality Management.

This section includes 15 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.

1.

Which of the following is not an example of use of poka-yoke in business processes?

A. Use of sensors in a car
B. Checklists
C. Color coding on products
D. Color coding in the work area
Answer» B. Checklists
2.

The use of sensors on roller coaster tracks is an example of ______

A. Poka-yoke mechanism
B. Use of electronics
C. Use of electrical devices
D. Inform the police
Answer» B. Use of electronics
3.

Just-in-time is a strategy for implementing the policy of ________

A. Zero defects
B. Four defects
C. Seven defects
D. Eight defects
Answer» B. Four defects
4.

________ and _______ are two major types of inspection for detecting errors.

A. Sampling inspection, 100% inspection
B. Sampling inspection, 99% inspection
C. Sampling inspection, 98% inspection
D. Sampling inspection, 97% inspection
Answer» B. Sampling inspection, 99% inspection
5.

Poka-yoke is a strategy for implementing the policy of _______

A. Zero defects
B. Four defects
C. Seven defects
D. Eight defects
Answer» B. Four defects
6.

The use of electrical sensors to activate warning signals is an example of ______

A. Poka-yoke mechanism
B. Use of electronics
C. Use of electrical devices
D. Inform the police
Answer» B. Use of electronics
7.

Who can develop a poka-yoke device?

A. Founder
B. Co-Founder
C. Manager
D. Anyone in the organization
Answer» E.
8.

A car won’t start unless transmission is in neutral/park position. This is an example of poka-yoke mechanism.

A. True
B. False
Answer» B. False
9.

Auto shut off on iron is an example of a poka-yoke mechanism.

A. True
B. False
Answer» B. False
10.

An operator in a manufacturing company is faced with the challenge of using a poka-yoke device. It is difficult to operate and requires continuous attention. What can you infer from the following scenario?

A. The operator must read the operation manual
B. Poka-yoke device should be easy to install and usable to all
C. The operator is lacking operational skills
D. The operator must be dismissed from service
Answer» C. The operator is lacking operational skills
11.

Which of the following is not an advantage of mistake proofing?

A. Prevents error occurrence
B. Prevents defect occurrence
C. Little or no formal training
D. Cost ineffective
Answer» E.
12.

Who formalized the concept of Poka-yoke?

A. Dr. Shigeo Shingo
B. Deming
C. Crosby
D. Juran
Answer» B. Deming
13.

Poka-yoke______ an error as soon as it is being made and _______ it from reaching the next operation.

A. Promotes, promotes
B. Detects, prevents
C. Prevents, detects
D. Promotes, prevents
Answer» C. Prevents, detects
14.

What do Yokeru and Poka mean respectively?

A. Avoid, inadvertent errors
B. Inadvertent errors, avoid
C. Inadvertent mistakes, avoid
D. Inadvertent errors, inadvertent mistakes
Answer» B. Inadvertent errors, avoid
15.

Poka-yoke is also known as _______

A. Mistake-proofing
B. Mistake
C. Proofreading
D. Mistake and proofreading
Answer» B. Mistake