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This section includes 15 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.
1. |
Juran s Trilogy is a ______ and ______ continuous process improvement approach. |
A. | Open, never-ending |
B. | Open, ending |
C. | Cyclic, never-ending |
D. | Cyclic, ending |
Answer» D. Cyclic, ending | |
2. |
Chronic waste requires improvement process. |
A. | True |
B. | False |
Answer» B. False | |
3. |
Sporadic waste can be identified and corrected through quality control. |
A. | True |
B. | False |
Answer» B. False | |
4. |
According to Juran s Trilogy diagram, errors made in the quality control process give rise to ________ |
A. | Chronic waste region |
B. | Waste region |
C. | Temporary waste region |
D. | Sporadic spike |
Answer» E. | |
5. |
According to Juran s Trilogy diagram, errors made in the planning process give rise to _________ |
A. | Chronic waste region |
B. | Waste region |
C. | Temporary waste region |
D. | Improvement region |
Answer» B. Waste region | |
6. |
Juran s Trilogy diagram is a plot between ______ and _______ |
A. | Time, percent defective |
B. | Distance, percent defective |
C. | Speed, percent defective |
D. | Velocity, percent defective |
Answer» B. Distance, percent defective | |
7. |
The process of identifying the scope for process improvement is associated with ________ |
A. | Quality Meet |
B. | Quality Control |
C. | Quality Planning |
D. | Quality Improvement |
Answer» E. | |
8. |
The process of checking the actual performance with the standard performance is associated with __________ |
A. | Quality Meet |
B. | Quality Control |
C. | Quality Planning |
D. | Quality Improvement |
Answer» C. Quality Planning | |
9. |
The planning of periodic checks and inspection to ensure product specifications and features are met is associated with __________ |
A. | Quality Meet |
B. | Quality Control |
C. | Quality Planning |
D. | Quality Improvement |
Answer» C. Quality Planning | |
10. |
Which of the following is associated with developing the processes that are needed to deliver quality products or services complying with customer needs? |
A. | Quality Planning |
B. | Quality Control |
C. | Quality Improvement |
D. | Quality Assurance |
Answer» B. Quality Control | |
11. |
Which of the following is associated with defining of product or service features and specifications? |
A. | Quality Planning |
B. | Quality Control |
C. | Quality Improvement |
D. | Quality Assurance |
Answer» B. Quality Control | |
12. |
It is important to know about ________ for quality planning. |
A. | Customer needs |
B. | Customer quality |
C. | Customer satisfaction |
D. | Manager satisfaction |
Answer» B. Customer quality | |
13. |
Process Control and Regulatory is a part of _______ |
A. | Quality Planning |
B. | Quality Control |
C. | Quality Improvement |
D. | Quality Assurance |
Answer» C. Quality Improvement | |
14. |
The development processes in an organization for product or service is referred to as _________ |
A. | Quality by Design |
B. | Process Control and Regulatory |
C. | Lean Six Sigma |
D. | Rapid Six Sigma |
Answer» B. Process Control and Regulatory | |
15. |
Quality Planning is also known as ________ |
A. | Quality by Design |
B. | Process Control and Regulatory |
C. | Lean Six Sigma |
D. | Rapid Six Sigma |
Answer» B. Process Control and Regulatory | |