Explore topic-wise MCQs in Total Quality Management.

This section includes 15 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.

1.

Juran s Trilogy is a ______ and ______ continuous process improvement approach.

A. Open, never-ending
B. Open, ending
C. Cyclic, never-ending
D. Cyclic, ending
Answer» D. Cyclic, ending
2.

Chronic waste requires improvement process.

A. True
B. False
Answer» B. False
3.

Sporadic waste can be identified and corrected through quality control.

A. True
B. False
Answer» B. False
4.

According to Juran s Trilogy diagram, errors made in the quality control process give rise to ________

A. Chronic waste region
B. Waste region
C. Temporary waste region
D. Sporadic spike
Answer» E.
5.

According to Juran s Trilogy diagram, errors made in the planning process give rise to _________

A. Chronic waste region
B. Waste region
C. Temporary waste region
D. Improvement region
Answer» B. Waste region
6.

Juran s Trilogy diagram is a plot between ______ and _______

A. Time, percent defective
B. Distance, percent defective
C. Speed, percent defective
D. Velocity, percent defective
Answer» B. Distance, percent defective
7.

The process of identifying the scope for process improvement is associated with ________

A. Quality Meet
B. Quality Control
C. Quality Planning
D. Quality Improvement
Answer» E.
8.

The process of checking the actual performance with the standard performance is associated with __________

A. Quality Meet
B. Quality Control
C. Quality Planning
D. Quality Improvement
Answer» C. Quality Planning
9.

The planning of periodic checks and inspection to ensure product specifications and features are met is associated with __________

A. Quality Meet
B. Quality Control
C. Quality Planning
D. Quality Improvement
Answer» C. Quality Planning
10.

Which of the following is associated with developing the processes that are needed to deliver quality products or services complying with customer needs?

A. Quality Planning
B. Quality Control
C. Quality Improvement
D. Quality Assurance
Answer» B. Quality Control
11.

Which of the following is associated with defining of product or service features and specifications?

A. Quality Planning
B. Quality Control
C. Quality Improvement
D. Quality Assurance
Answer» B. Quality Control
12.

It is important to know about ________ for quality planning.

A. Customer needs
B. Customer quality
C. Customer satisfaction
D. Manager satisfaction
Answer» B. Customer quality
13.

Process Control and Regulatory is a part of _______

A. Quality Planning
B. Quality Control
C. Quality Improvement
D. Quality Assurance
Answer» C. Quality Improvement
14.

The development processes in an organization for product or service is referred to as _________

A. Quality by Design
B. Process Control and Regulatory
C. Lean Six Sigma
D. Rapid Six Sigma
Answer» B. Process Control and Regulatory
15.

Quality Planning is also known as ________

A. Quality by Design
B. Process Control and Regulatory
C. Lean Six Sigma
D. Rapid Six Sigma
Answer» B. Process Control and Regulatory