MCQOPTIONS
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MCQOPTIONS
This section includes 8 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
In tradition management, Inspection philosophy is followed, and in TQM ________ |
| A. | No philosophy is followed |
| B. | Inspection philosophy is followed |
| C. | Prevention philosophy is followed |
| D. | Manager s philosophy is followed |
| Answer» D. Manager s philosophy is followed | |
| 2. |
Ryan works in a company that follows TQM and produces nuts and bolts. The company has not moved much from its old design of nuts and bolts. Ryan s creativity leads him to a better and effective design of nuts and bolts at the same production cost as before. It can increase the productivity without compromising quality. Should the company implement Ryan s design? |
| A. | Yes, everyone is recognized in a company which follows TQM |
| B. | No, everyone is not recognized in a company which follows TQM |
| C. | Design implementation is the responsibility of the design team only |
| D. | Modern trends must not dominate and make the company lose its originality |
| Answer» B. No, everyone is not recognized in a company which follows TQM | |
| 3. |
Which of the following is not a performance measure to ensure the highest degree of quality? |
| A. | Productivity |
| B. | Number of company newsletters published in a year |
| C. | Absenteeism |
| D. | Sales turnover |
| Answer» C. Absenteeism | |
| 4. |
In TQM suppliers are treated as _______ |
| A. | Enemies |
| B. | Partners |
| C. | Managers |
| D. | Employees |
| Answer» C. Managers | |
| 5. |
TQM recognizes that each person is responsible for the quality of his work and for the work of the group. |
| A. | True |
| B. | False |
| Answer» B. False | |
| 6. |
What happens when the top management does not effectively communicate about the company s TQM program properly from top to bottom? |
| A. | The TQM program fails to achieve the desired target |
| B. | The TQM program successfully achieves its desired target |
| C. | There is no need to communicate messages |
| D. | Nothing happens to the company s progress |
| Answer» B. The TQM program successfully achieves its desired target | |
| 7. |
Attaining customer satisfaction is the heart of TQM. |
| A. | True |
| B. | False |
| Answer» B. False | |
| 8. |
Which of the following is not an idea that can be incorporated by top management in a company to develop the Total Quality Program of a company? |
| A. | Management meetings |
| B. | Focus on products and not processes |
| C. | Company magazines |
| D. | Company newsletters |
| Answer» C. Company magazines | |