MCQOPTIONS
Saved Bookmarks
MCQOPTIONS
This section includes 7 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
Which of the following is not a benefit of quality circles’ effects on individuals’ relation with others? |
| A. | It increases the respect of the supervisor for the workers |
| B. | It increases workers’ understanding of the difficulties faced by the supervisors |
| C. | It increases management’s respect for workers |
| D. | It change some workers’ negative attitudes |
| Answer» E. | |
| 2. |
Which of the following is not a benefit of quality circles’ effects on individuals’ characteristics? |
| A. | It enables the individual to improve personal capabilities |
| B. | It increases the individuals’ self-respect |
| C. | It helps workers change certain personality characteristics |
| D. | It increases the conflict stemming from the working environment |
| Answer» E. | |
| 3. |
Which of the following is not an intangible gain of quality circle? |
| A. | Effective team working |
| B. | Better human relations |
| C. | Participative culture |
| D. | Waste reduction |
| Answer» E. | |
| 4. |
Which of the following is not a tangible gain of quality circle? |
| A. | Better quality |
| B. | Productivity improvement |
| C. | Higher safety |
| D. | Enriched quality of work life |
| Answer» E. | |
| 5. |
Participation fades away when there is lack of support from ________ |
| A. | Top management |
| B. | Bottom management |
| C. | Intermediate management |
| D. | Customers |
| Answer» B. Bottom management | |
| 6. |
There is no involvement of trade unions in quality circles. |
| A. | True |
| B. | False |
| Answer» B. False | |
| 7. |
Participation is not always voluntary in all cases in quality circle. |
| A. | True |
| B. | False |
| Answer» B. False | |