Which of the following statements about the cost of quality are true?

1.	Which of the following statements about the cost of quality are true?
A.	The cost of quality is the expense of nonconformance to requirements and specifications
B.	The costs of quality are mostly the direct responsibility of workers who are manufacturing the product
C.	Quality control programs should only be implemented when the costs of quality is low
D.	A and B
Answer» B. The costs of quality are mostly the direct responsibility of workers who are manufacturing the product

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Which of the following statements about the cost of quality are true?

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