Which of the following is not a benefit of customer satisfaction? – McqOptions

MCQOPTIONS

1.	Which of the following is not a benefit of customer satisfaction?
A.	The firm is more insulated from price competition.
B.	The firm provides a positive work environment for its employees
C.	Positive word-of-mouth is generated from satisfied customers
D.	Satisfied customers make purchases more frequently
Answer» C. Positive word-of-mouth is generated from satisfied customers

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