MCQOPTIONS
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| 1. |
What is the best definition of an Incident Model? |
| A. | A type of Incident involving a standard (or model) type of Configuration Item (CI) |
| B. | A set of pre-defined steps to be followed when dealing with a known type of Incident |
| C. | The template used to define the Incident logging form used to report Incidents |
| D. | An Incident that is easy to solve |
| Answer» C. The template used to define the Incident logging form used to report Incidents | |