1.

What is the best definition of an Incident Model?

A. A type of Incident involving a standard (or model) type of Configuration Item (CI)
B. A set of pre-defined steps to be followed when dealing with a known type of Incident
C. The template used to define the Incident logging form used to report Incidents
D. An Incident that is easy to solve
Answer» C. The template used to define the Incident logging form used to report Incidents


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