What does Mean Time to Repair (MTTR) mean? – McqOptions

MCQOPTIONS

1.	What does Mean Time to Repair (MTTR) mean?
A.	Average uptime of a service
B.	Average downtime of a service
C.	Average time between two consecutive incidents
D.	Average time of the breakdown-free period within a measured period
Answer» C. Average time between two consecutive incidents

Discussion

No Comment Found

Related MCQs

Which of the following is NOT an objective of service transition ?
Which of the following statements BEST describes the role of Communication during Service Operation?
Why should monitoring and measuring be used when trying to improve services?
Which of the following is the most appropriate approach to carrying out Service Operations?
Which of the following BEST describes a Service Desk?
Which of the following is Not a Function?
Which functions are included in IT Operations Management?
Which ITIL process has the objective of helping to monitor the IT services by maintaining a logical model of the IT infrastructure and IT services?
When analyzing an outcome for creation of value for customers, what attributes of the service should be considered?
The spell check module of a word-processing software package contains a number of errors. The Development department has corrected these errors in a new version. Which process is responsible for ensuring this updated version is tested?