MCQOPTIONS
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| 1. |
The main objective of Service Level Management is |
| A. | To ensure that an agreed level of IT service is provided for all current IT services |
| B. | To create and populate a Service Catalogue |
| C. | To ensure that sufficient capacity is provided to deliver the agreed performance of services |
| D. | To carry out the Service Operations activities needed to support current IT services |
| Answer» B. To create and populate a Service Catalogue | |