MCQOPTIONS
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| 1. |
Sequence the steps in CRM process?A. Developing CRM programesB. Collection of customer dataC. Analyzing customer dataD. Identify the target customersE. Implementing programsChoose the correct answer from the options given below: |
| A. | A, B, C, E, D |
| B. | B, C, D, A, E |
| C. | B, C, A, E, D |
| D. | C, D, E, A, B |
| Answer» C. B, C, A, E, D | |