______________ is a graphic tool for defining the relationship between customerdesires and the firm/product capabilities.

______________ is a graphic tool for defining the relationship between

1.	______________ is a graphic tool for defining the relationship between customerdesires and the firm/product capabilities.
A.	House of Quality
B.	Affinity diagram
C.	Arrow diagram
D.	None of the give option
Answer» B. Affinity diagram

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______________ is a graphic tool for defining the relationship between customerdesires and the firm/product capabilities.

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