Identification of customers and listening to the Voice of Customer (Vo

1.	Identification of customers and listening to the Voice of Customer (VoC) are a part of:
A.	Quality Assurance
B.	Quality Planning
C.	Quality Control and Improvement
D.	Quality Execution
Answer» C. Quality Control and Improvement

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Identification of customers and listening to the Voice of Customer (VoC) are a part of:

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