MCQOPTIONS
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MCQOPTIONS
This section includes 3 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management Questions and Answers knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
A senior quality engineer during a training session trains his juniors about a particular common defect that has been found in their assembly. He has formulated a plan which will rectify the defect and ensure that the same defect does not pass further to the customers. Which of the following inference is incorrect? |
| A. | The organization has ensured that customer satisfaction is retained |
| B. | The juniors will be capable of preventing the defect to pass further to the customers |
| C. | The senior has understood that quality is correcting and preventing the loss, not living with loss |
| D. | The customer forced them to rectify the defect |
| Answer» E. | |
| 2. |
According to Deming’s Quality Chain Reaction, quality improvement results in decreased productivity. |
| A. | True |
| B. | False |
| Answer» C. | |
| 3. |
How can quality be quantified? (Q=Quality, P=Performance, E=Expectations) |
| A. | Q=P/E |
| B. | Q=P+E |
| C. | Q=P-E |
| D. | Q=P*E |
| Answer» B. Q=P+E | |