MCQOPTIONS
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MCQOPTIONS
This section includes 4 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management Questions and Answers knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
Which ‘pillar of TQM’ recognizes that product quality is a result of process quality? |
| A. | Process Management |
| B. | Employee Empowerment |
| C. | Continuous Improvement |
| D. | Customer Focus |
| Answer» D. Customer Focus | |
| 2. |
Which ‘pillar of TQM’ refers to TQM’s environment of a committed and well-trained workforce that participates in activities involving quality improvement? |
| A. | Process Management |
| B. | Employee Empowerment |
| C. | Continuous Improvement |
| D. | Customer Focus |
| Answer» C. Continuous Improvement | |
| 3. |
Which ‘pillar of TQM’ refers to the act of developing a production process that reduces product variations, and by application of this process, the same product with the same level of quality is produced every time? |
| A. | Process Management |
| B. | Employee Empowerment |
| C. | Continuous Improvement |
| D. | Customer Focus |
| Answer» B. Employee Empowerment | |
| 4. |
Which ‘pillar of TQM’ is referred to when the study of customer needs is done, the requirements of the customer are gathered, and customer satisfaction is measured and managed? |
| A. | Process Management |
| B. | Employee Empowerment |
| C. | Continuous Improvement |
| D. | Customer Focus |
| Answer» E. | |