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This section includes 670 Mcqs, each offering curated multiple-choice questions to sharpen your Professional Communication knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
In getting benefits of greater privacy, e-mail belongs to communication channel |
| A. | PDA e-mail messages |
| B. | reports |
| C. | memos |
| D. | window mobile device |
| Answer» D. window mobile device | |
| 2. |
Audience that are familiar with basic knowledge only, known as: |
| A. | low tech audience |
| B. | multiple audience |
| C. | lay audience |
| D. | Ignorant audience |
| Answer» B. multiple audience | |
| 3. |
Most unique and useful letter format is: |
| A. | full block format |
| B. | modified block format |
| C. | half block format |
| D. | All of above |
| Answer» E. | |
| 4. |
A challenge in communication channel, e-mails may confronted, taking into acount as: |
| A. | time consuming |
| B. | costly |
| C. | computer limitations |
| D. | not reliable |
| Answer» D. not reliable | |
| 5. |
Webster's Dictionary' used online is an example of |
| A. | search engine |
| B. | online government sites |
| C. | online references |
| D. | online grossary |
| Answer» D. online grossary | |
| 6. |
Acronyms and abbreviation can be used without defining |
| A. | high-tech audience |
| B. | lay audience |
| C. | low tech audience |
| D. | impressive audience |
| Answer» C. low tech audience | |
| 7. |
First step prevailed in prewriting, reader friendly, preoccupied in |
| A. | referencing |
| B. | reading the article for understanding |
| C. | writing the rough draft |
| D. | All of above |
| Answer» E. | |
| 8. |
Document design in technical writing, used to |
| A. | access the content easily by audience |
| B. | brief the content |
| C. | decorate the content |
| D. | explain the content |
| Answer» B. brief the content | |
| 9. |
Best way involved in writing an effective instruction, by considering |
| A. | high-tech audience |
| B. | low-tech audience |
| C. | multiple audience |
| D. | All of above |
| Answer» E. | |
| 10. |
A business strategy based on knowledge resource, process, information, support, and wellness is called |
| A. | Total quality management |
| B. | Six-Sigma methodology |
| C. | DMAIC |
| D. | All of above |
| Answer» E. | |
| 11. |
Time consumed in downloading on websites are effected by |
| A. | graphics |
| B. | highlighting |
| C. | font size |
| D. | advertisement |
| Answer» B. highlighting | |
| 12. |
A good writing rule is considered as to: |
| A. | express |
| B. | impress |
| C. | confuse |
| D. | impose |
| Answer» B. impress | |
| 13. |
National Geographic' online help is termed as an example of |
| A. | online government sites |
| B. | online magazines |
| C. | online newspaper |
| D. | online grossary |
| Answer» C. online newspaper | |
| 14. |
Actual content of letter is written in |
| A. | signed name |
| B. | complimentary close |
| C. | letter body |
| D. | front panel |
| Answer» D. front panel | |
| 15. |
Hazard alerts defined in user manuals appeared before |
| A. | cover page |
| B. | table of contents |
| C. | introduction |
| D. | title |
| Answer» C. introduction | |
| 16. |
Multicultarism' is also referred as |
| A. | cross-country communication |
| B. | cross-cultural communication |
| C. | cross-region communication |
| D. | cross- communication |
| Answer» C. cross-region communication | |
| 17. |
Whole circle of 360 degrees, equal to 100 percent, used in representing portions of information, known as: |
| A. | Pie chart |
| B. | line graphs |
| C. | Bar charts |
| D. | All of above |
| Answer» B. line graphs | |
| 18. |
In technical writing, flyers making is considered as |
| A. | not cost effective |
| B. | personalized |
| C. | time consuming |
| D. | Advertising techniques |
| Answer» C. time consuming | |
| 19. |
"A software consulting firm" in a website, an example of |
| A. | graphics |
| B. | identification information |
| C. | home page |
| D. | All of above |
| Answer» E. | |
| 20. |
Right way to use icon in technical written document, involved in |
| A. | keeping it complex |
| B. | ignoring universality |
| C. | using stereotyping |
| D. | All of above |
| Answer» E. | |
| 21. |
A visual technique in pre-writing based on graphical sketches of a page and screen, known as: |
| A. | outlining |
| B. | organization charts |
| C. | storyboarding |
| D. | graphics |
| Answer» D. graphics | |
| 22. |
A pie chart, line graph, map or bar chart can be used in communication channel |
| A. | Microsoft PowerPoint |
| B. | cell phone e-mail messages |
| C. | e-mail messages |
| D. | websites |
| Answer» B. cell phone e-mail messages | |
| 23. |
To achieve clarity in using abbreviations, acronyms and jargon, sophisticated one considered as: |
| A. | formatting |
| B. | glossary |
| C. | rewriting |
| D. | planning |
| Answer» C. rewriting | |
| 24. |
What would be most appropriate communication medium in informing audience regarding new teacher, parent teacher meeting and sport details? |
| A. | newsletter |
| B. | flyer |
| C. | brochures |
| D. | advertising campaign |
| Answer» B. flyer | |
| 25. |
Exploded views used to highlight a specifics portion in a diagram, in a type of |
| A. | Line drawings |
| B. | Organizational chart |
| C. | schematics |
| D. | pie-chart |
| Answer» B. Organizational chart | |
| 26. |
If writing is being planned by onself, motivation of writing is said to be as |
| A. | internal motivation |
| B. | non-internal motivation |
| C. | non-external motivation |
| D. | motivational skills |
| Answer» B. non-internal motivation | |
| 27. |
Reiteration of introductory comments of technical descriptions, elucidating |
| A. | warranty details |
| B. | details related to current version |
| C. | implementation of the product |
| D. | detailed users analysis |
| Answer» C. implementation of the product | |
| 28. |
Starting of resume, must be having |
| A. | job details |
| B. | career objective |
| C. | identification |
| D. | title |
| Answer» D. title | |
| 29. |
A top area of newsletter, consisting of bold font, large text and identification of newsletter, termed as: |
| A. | subject |
| B. | flag |
| C. | heading |
| D. | title |
| Answer» C. heading | |
| 30. |
In multicultrural and multilingual characteristics, audience of technical writing belongs to |
| A. | online help and websites |
| B. | report writing |
| C. | email and memo |
| D. | video aids |
| Answer» B. report writing | |
| 31. |
Base maps used in technical written documents are: |
| A. | colorful |
| B. | black and white |
| C. | very large |
| D. | massive |
| Answer» C. very large | |
| 32. |
Challenge of covering details belongs to communication channel |
| A. | websites |
| B. | brochures |
| C. | PDA e-mail messages |
| D. | reports |
| Answer» C. PDA e-mail messages | |
| 33. |
In guiding users with proposal title name, company and date of completion, all information should be on |
| A. | title page |
| B. | cover letter |
| C. | list of illustrations |
| D. | bottom line |
| Answer» B. cover letter | |
| 34. |
Document design in technical writing, needed |
| A. | education |
| B. | flexibility |
| C. | time |
| D. | space |
| Answer» D. space | |
| 35. |
A behavior that encourage conflicts in team, included as: |
| A. | obusive language |
| B. | calling on bad names |
| C. | resigning on small issues |
| D. | All of above |
| Answer» E. | |
| 36. |
Last step responsible in usability testing for writing instructions, classified as: |
| A. | monitoring audience |
| B. | quantify the audience's responses |
| C. | selecting a test audience |
| D. | examining audience |
| Answer» C. selecting a test audience | |
| 37. |
To create a user oriented online help screens and website, one should consider |
| A. | the highest common denominator |
| B. | the lowest common denominator |
| C. | the most common denominator |
| D. | the elevated common denominator |
| Answer» C. the most common denominator | |
| 38. |
An approach in writing, responsible for recursive periods of pre-writing, drafting, revising, editing and publishing, known as: |
| A. | writing process |
| B. | publishing process |
| C. | editing process |
| D. | Analytical reasoning |
| Answer» B. publishing process | |
| 39. |
What specifies in conclusion of lettter? |
| A. | intentions |
| B. | importance of date or recommend writer diligence |
| C. | results |
| D. | All of above |
| Answer» E. | |
| 40. |
In responding to a complaint letter, a type of letter used, known as: |
| A. | Inquiry letter |
| B. | cover letter |
| C. | adjustment letter |
| D. | complain letter |
| Answer» D. complain letter | |
| 41. |
Testimony of technical descriptions, embraced with |
| A. | implementation of this product provides what |
| B. | warranty details |
| C. | after implementation, the client can use this tool to what |
| D. | All of above |
| Answer» E. | |
| 42. |
In memo, operating na?ve machinery, registering account and doing researches on company intranet etc, called as: |
| A. | documentation |
| B. | confirmation |
| C. | cover/transmittal |
| D. | All of above |
| Answer» E. | |
| 43. |
Internet based communication challenge is called: |
| A. | websites |
| B. | brochures |
| C. | memos |
| D. | |
| Answer» B. brochures | |
| 44. |
Organization related to time is called: |
| A. | chronological |
| B. | problem solution |
| C. | scale |
| D. | period |
| Answer» B. problem solution | |
| 45. |
A term used to state alterations possibilities in memos, called as: |
| A. | status |
| B. | feasibility |
| C. | inquiry |
| D. | investigation |
| Answer» C. inquiry | |
| 46. |
In writing conclusion, letters purpose is to emphasized on |
| A. | results |
| B. | intentions |
| C. | importance of date or recommend writer diligence |
| D. | subject matter |
| Answer» C. importance of date or recommend writer diligence | |
| 47. |
Danger line of fog index, about |
| A. | 11 |
| B. | 12 |
| C. | 13 |
| D. | All of them |
| Answer» D. All of them | |
| 48. |
Writer's personal involvement, shown by possessive pronoun, defined as: |
| A. | I, me and my |
| B. | you and your |
| C. | we, us and our |
| D. | they and them |
| Answer» B. you and your | |
| 49. |
Executive summary in technical writing is another name for |
| A. | cover letter |
| B. | introduction |
| C. | discussion |
| D. | All of above |
| Answer» E. | |
| 50. |
Step-by-step follow-ups for task completion in a type of popup, regarded as: |
| A. | processes |
| B. | cross-references |
| C. | procedures |
| D. | theory |
| Answer» D. theory | |