MCQOPTIONS
Saved Bookmarks
MCQOPTIONS
This section includes 8 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management Questions and Answers knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
‘Time series trend graphs’ is one of the basic techniques for presenting performance measures. |
| A. | True |
| B. | False |
| Answer» B. False | |
| 2. |
Which of the following is not an indicator of ‘quality’ in a typical strategic measurement system? |
| A. | Reduction in the number of customer complaints |
| B. | % reduction in rejects and scraps |
| C. | % reduction of safety and environmental incidents |
| D. | Reduction in the number of breakdowns |
| Answer» E. | |
| 3. |
Which of the following is not a measure of ‘quality’ in a typical strategic measurement system? |
| A. | % increase in quality grade |
| B. | % reduction in failure rate |
| C. | % reduction in the cost of poor quality |
| D. | Increase in invoicing speed |
| Answer» E. | |
| 4. |
Which of the following is not a measure of ‘productivity’ in a typical strategic measurement system? |
| A. | Increase in availability |
| B. | Increase in revenue growth |
| C. | Increase in sales and market growth |
| D. | % reduction in personnel turnover |
| Answer» B. Increase in revenue growth | |
| 5. |
Which of the following is not an indicator of ‘productivity’ in a typical strategic measurement system? |
| A. | Increase in productivity |
| B. | Reduction in throughput time |
| C. | Increase in the effectiveness |
| D. | Increase in the efficiency |
| Answer» C. Increase in the effectiveness | |
| 6. |
Which of the following is not an indicator of ‘throughput time’ in a typical strategic measurement system? |
| A. | Increase in availability |
| B. | Increase in invoicing speed |
| C. | Increase in gross added value |
| D. | Reduction in time between order and delivery |
| Answer» D. Reduction in time between order and delivery | |
| 7. |
Which of the following does not fit in the criteria of ‘throughput time’ in a typical strategic measurement system? |
| A. | Reduction in throughput time |
| B. | Increase in manufacturing cycle effectiveness |
| C. | Reduction in the number of breakdowns |
| D. | Increase in revenue per employee |
| Answer» E. | |
| 8. |
Which of the following does not fit in the criteria of ‘added value’ in a typical strategic measurement system? |
| A. | Increase in revenue per employee |
| B. | Increase in gross added value |
| C. | Increase in net added value |
| D. | % reduction of rejects and scraps |
| Answer» E. | |