An organisation's supply chain can be viewed from a system's perspective that starts with the acquisition of resources which are then transformed into products or services. Simply, put the sequence is represented:

Sourcing - input - process - outputs

Material requirements plan specify

the capacity needed to provide the projected output rate

the quantities of the product families that need to be produced

the quantity and timing of planned order releases

the capacity needed to provide the projected output rate

the costs associated with alternative plans

Which of the following describes an ERP system?

ERP systems provide a foundation for collaboration between departments

ERP systems enable people in different business areas to communicate

ERP systems have been widely adopted in large organizations to store critical knowledge used to make the decisions that drive the organization's performance

Key to re-structuring the supply chain is the need to examine the types of relationships between partners such as suppliers and distributors. Researchers have found that low cost is the main driver in managing supply partnerships and a restructuring will often require companies to:

Reduce their number of suppliers

Develop strong partnership relationships

Supply chain (SC) management involves the coordination of all supply activities of an organisation from its suppliers to the delivery of products to its customers. There are various features associated with this area of e-commerce and which refers to what is known as efficient consumer response (ECR):

The links between an organisation and all partners involved

Creating and satisfying customer demand by optimizing strategies, promotions and product introductions

The links between an organisation and all partners involved

Transactions between an organisation and its customers and intermediaries

E-commerce managers aim to deliver the most effective mix of communications to drive traffic to their e-commerce sites. The different techniques can be characterised as:

Online marketing communications

Offline marketing communications

Which of the following reasons accounts for the importance of supply chain Management?

Increasing competitive pressures

Decreasing levels of outsourcing

What does a company's information system need to deliver to different parties who need to access the supply chain information of an organisation, whether they be employees, suppliers, logistics service providers or customers?

Radio-frequency identification of products

Password and user name reminders

Radio-frequency identification of products

Improvements in the value chain can be implemented by following Kjellsdotter and Jonsson's iterative planning cycle. Which of the following does not form part of the cycle?

Creating a preliminary delivery plan

Creating a preliminary production plan

Creating a quality control plan

Building long-term relationships with customers is essential for any business. The application of technology to achieve CRM is a key element of e-business but what does CRM stand for?

Customer relationship management

Consumer relationship management

Which of the following statements is true about the MRP plan when using lot-for-lot ordering?

The quantity of gross requirements for a child item is always equal to the quantity of gross requirements for its parent.

The quantity of gross requirements for a child item is always equal to the quantity of planned order releases for its parent.

The quantity of gross requirements for a child item is equal to the quantity of net requirements for its parent(s) multiplied by the number of child items used in the parent assembly.

The quantity of gross requirements for a child item is always equal to the quantity of gross requirements for its parent.

The quantity and gross requirements for a child item is always equal to the quantity of net requirements for its parent.

What is said to be the most important step in implementing an ERP system?

Take a multidisciplinary approach to implementation.

109 + Mcqs in Steady State Unsteady State Systems in Chemical Engineering Page 2 McqOptions

51.	Important business challenges of business, which are the main driving reasons for adoption of ERP systems are
A.	Competitive Environment
B.	Information Age
C.	Enterprise Systems
D.	(a) and (b)
Answer» E.

52.	Online marketing communications include the development on online partnerships and are regarded as an important part of a marketing mix. There are three key types of online partnerships; link building, affiliate marketing, and one other:
A.	Online sponsorship
B.	Ad serving
C.	Media multiplier
D.	Interactive advertising
Answer» B. Ad serving

53.	An organisation's supply chain can be viewed from a system's perspective that starts with the acquisition of resources which are then transformed into products or services. Simply, put the sequence is represented:
A.	Process - inputs - outputs
B.	Sourcing - input - process - outputs
C.	Inputs - outputs - process
D.	Inputs - process – outputs
Answer» B. Sourcing - input - process - outputs

54.	The extension of MRP which extends to resources such as labor hours and machine hours, as well as to order entry, purchasing, and direct interface with customers and suppliers is
A.	MRP II
B.	Enterprise Resource Planning
C.	the master production schedule
D.	closed-loop MRP
Answer» C. the master production schedule

55.	JIT stands for which of the following?
A.	Just In Time
B.	Just In Test
C.	Job In Time
D.	Job Inventory Time
Answer» B. Just In Test

56.	The four marketing activities within the customer relationship management include customer selection, customer acquisition, customer retention, plus:
A.	Customer referrals
B.	Customer cross-sell
C.	Customer Up-sell
D.	Customer extension
Answer» E.

57.	Important point to be kept in mind while evaluating ERP software is the total costs that includes I. Cost of license II. Cost of Training III. Implementation and maintenance cost. IV. Customisation and hardware requirements costs.
A.	1, 2, & 3
B.	2, 3, & 4
C.	1, 2, 3, & 4
D.	1, 2, &4
Answer» D. 1, 2, &4

59.	Social media (e.g. Facebook, Twitter) usage has become so widespread that to discount a social media strategy would be a mistake best avoided. Social customer relationship management (Social CRM) is a relatively new term which helps to define the broad scope of social media across the customer life cycle and value chain. The Altimeter report (2010) provides a framework for reviewing strategy implementation and is known as:
A.	The 5Ms
B.	Social media CRM framework
C.	Social CRM modelling
D.	None of the above
Answer» B. Social media CRM framework

60.	Which of these is not currently listed as marketing an ERP system?
A.	Oracle
B.	Peoplesoft
C.	IBM
D.	SAP
Answer» D. SAP

61.	The transportation of finished goods, raw materials, or supplies is:
A.	procurement.
B.	marketing.
C.	production.
D.	logistics.
Answer» E.

62.	World Software automatically allows the user to, I. Selectively mix, match and integrate software applications. II. Easily modify it to ongoing business, local and organization-specific requirements. III. Maximise productivity by shrinking the amount of training users n IV. Add World Vision, its advanced graphical user interface.
A.	1 & 3
B.	2, 3, & 4
C.	1, 2, & 3
D.	1, 2, & 4
Answer» E.

63.	The process of obtaining goods or services is called:
A.	logistics.
B.	procurement.
C.	purchasing.
D.	integration.
Answer» C. purchasing.

68.	Companies that understand how customers use digital media in their purchase decision buying can develop integrated communications strategies to support their customers at each stage in the buying process. Customers have individual preferences in the ways they use the web depending upon why they need to use it and this web use is known as:
A.	Searching behaviours
B.	Undirected information-seekers
C.	Directed buyers
D.	Directed-information seekers
Answer» B. Undirected information-seekers

70.	State whether the following are True/False.I. HRM defines enterprise planning for work and job roles with respect to specific language. II. HRM defines staff selection and decides various phases of the project according the policies of the company. III. HRM does not facilitate recruitment process. IV. HRM deploys effective search engine to easily find and sort out the profiles that is filtered with respect to the company’s criteria.
A.	1T, 2F, 3F, 4T
B.	1T, 2T, 3T, 4T
C.	1T, 2T, 3F, 4T
D.	1T, 2T, 3F, 4F
Answer» D. 1T, 2T, 3F, 4F

73.	In the manufacturing industry MRP is the fundamental concept of ___________.
A.	sales management.
B.	production management.
C.	marketing management.
D.	human resource management.
Answer» C. marketing management.

65.	What is at the heart of any ERP system?
A.	Information
B.	Employees
C.	Customers
D.	Database
Answer» E.

66.	Key to re-structuring the supply chain is the need to examine the types of relationships between partners such as suppliers and distributors. Researchers have found that low cost is the main driver in managing supply partnerships and a restructuring will often require companies to:
A.	Reduce their number of suppliers
B.	Focus on core competencies
C.	Develop strong partnership relationships
D.	All of the above
Answer» E.

69.	E-commerce managers aim to deliver the most effective mix of communications to drive traffic to their e-commerce sites. The different techniques can be characterised as:
A.	Digital media channels
B.	Online marketing communications
C.	Offline marketing communications
D.	All of the above
Answer» E.

71.	Which of the following reasons accounts for the importance of supply chain Management?
A.	Increasing competitive pressures
B.	Decreasing globalization
C.	Decreasing levels of outsourcing
D.	Increasingtransportation costs
Answer» E.

72.	Components of a CRM system are:I. Users II. Hardware and Operating Systems III. CRM Software IV. Business Processes
A.	3 &4
B.	1, 2, 3 & 4
C.	2 & 4
D.	1,2 & 3
Answer» C. 2 & 4

74.	Systems that communicate across organizational boundaries are:
A.	Inter-organizational systems.
B.	Intra-organizational systems.
C.	Extra-organizational systems.
D.	None of the above.
Answer» B. Intra-organizational systems.

75.	What does a company's information system need to deliver to different parties who need to access the supply chain information of an organisation, whether they be employees, suppliers, logistics service providers or customers?
A.	Password and user name reminders
B.	Supply chain visibility
C.	Radio-frequency identification of products
D.	None of the above
Answer» C. Radio-frequency identification of products

76.	Big JIT includes all of the following EXCEPT:
A.	Vendor relations
B.	Scheduling materials
C.	Human relations
D.	Technology management
Answer» D. Technology management

77.	Which of the following is a function that can help optimize a supply network?
A.	Supply chain collaboration
B.	Collaborative design
C.	Collaborative fulfilment
D.	All of the above
Answer» E.

78.	Which of these is an important technology used in linking the supply chain?
A.	RFID
B.	XBRL
C.	Http
D.	SNMP
Answer» B. XBRL

Explore topic-wise MCQs in Chemical Engineering.

Important business challenges of business, which are the main driving reasons for adoption of ERP systems are

Online marketing communications include the development on online partnerships and are regarded as an important part of a marketing mix. There are three key types of online partnerships; link building, affiliate marketing, and one other:

An organisation's supply chain can be viewed from a system's perspective that starts with the acquisition of resources which are then transformed into products or services. Simply, put the sequence is represented:

The extension of MRP which extends to resources such as labor hours and machine hours, as well as to order entry, purchasing, and direct interface with customers and suppliers is

JIT stands for which of the following?

The four marketing activities within the customer relationship management include customer selection, customer acquisition, customer retention, plus:

Important point to be kept in mind while evaluating ERP software is the total costs that includes I. Cost of license II. Cost of Training III. Implementation and maintenance cost. IV. Customisation and hardware requirements costs.

Material requirements plan specify

Which of these is not currently listed as marketing an ERP system?

The transportation of finished goods, raw materials, or supplies is:

The process of obtaining goods or services is called:

Which of the following describes an ERP system?

What is at the heart of any ERP system?

Key to re-structuring the supply chain is the need to examine the types of relationships between partners such as suppliers and distributors. Researchers have found that low cost is the main driver in managing supply partnerships and a restructuring will often require companies to:

E-commerce managers aim to deliver the most effective mix of communications to drive traffic to their e-commerce sites. The different techniques can be characterised as:

Which of the following reasons accounts for the importance of supply chain Management?

Components of a CRM system are:I. Users II. Hardware and Operating Systems III. CRM Software IV. Business Processes

In the manufacturing industry MRP is the fundamental concept of ___________.

Systems that communicate across organizational boundaries are:

What does a company's information system need to deliver to different parties who need to access the supply chain information of an organisation, whether they be employees, suppliers, logistics service providers or customers?

Big JIT includes all of the following EXCEPT:

Which of the following is a function that can help optimize a supply network?

Which of these is an important technology used in linking the supply chain?

What does the following definition refer to: an organisation which uses communications technology to allow it to operate without clearly define physical boundaries between different functions?

Improvements in the value chain can be implemented by following Kjellsdotter and Jonsson's iterative planning cycle. Which of the following does not form part of the cycle?

Identify the subsystems of Plant Maintenance module of an ERP system:I. Component Tracking II. Preventive Maintenance Control III. Inventory Management IV. Cost Management

Building long-term relationships with customers is essential for any business. The application of technology to achieve CRM is a key element of e-business but what does CRM stand for?

Using digital communication to improve supply chain efficiency is dependent on effective exchange and sharing of information. The challenges of achieving standardized data formats and data exchange have given rise to the study of the optimisation of the:

Identify the main components of PDM systems--I. Data Management II. Classification of Components III. Product Structure IV. Document relationships

An enterprise system that integrates the upstream value chain is:

Which of the following statements is true about the MRP plan when using lot-for-lot ordering?

_________ approaches reduces data redundancy and provide update information.

What is said to be the most important step in implementing an ERP system?

An enterprise system that integrates the downstream value chain is:

Which one of the following is a condition for a successful supply chain?

An unsteady state system, the flow in the rate of A is 12 mole/s, what is the flow out rate of B if the accumulation was 18 mole in 3 seconds?

An unsteady state system, the flow in rate of A is 10 mole/s, what is the flow out rate of B if the accumulation was 10 mole in 2 seconds?

What amount of 57 octane should be mixed with 3 liters of 63 octane to obtain 4 liters of 59 octane?

WHAT_AMOUNT_OF_57_OCTANE_SHOULD_BE_MIXED_WITH_3_LITERS_OF_63_OCTANE_TO_OBTAIN_4_LITERS_OF_59_OCTANE??$

An unsteady state system, the flow in the rate of A is 12 mole/s, what is the flow out rate of B if the accumulation was 18 mole in 3 seconds?$

An unsteady state system, the flow in rate of A is 10 mole/s, what is the flow out rate of B if the accumulation was 10 mole in 2 seconds?$

An unsteady state system, the flow in the rate of A is 6 mole/s, what is the flow out rate of B if the accumulation was 18 mole in 9 seconds?

An unsteady state system, the flow in rate of A is 8 mole/s, what is the flow out rate of B if the accumulation was 6 mole in 2 seconds?

An unsteady state system, the flow in rate of A is 5 mole/s, what is the flow out rate of B if the accumulation was 10 mole in 5 seconds?

79.	What does the following definition refer to: an organisation which uses communications technology to allow it to operate without clearly define physical boundaries between different functions?
A.	Cloud organisation
B.	Base-free organisation
C.	E-organisation
D.	Virtual organisation
Answer» E.

80.	Improvements in the value chain can be implemented by following Kjellsdotter and Jonsson's iterative planning cycle. Which of the following does not form part of the cycle?
A.	Creating a consensus forecast
B.	Creating a preliminary delivery plan
C.	Creating a preliminary production plan
D.	Creating a quality control plan
Answer» B. Creating a preliminary delivery plan

81.	Identify the subsystems of Plant Maintenance module of an ERP system:I. Component Tracking II. Preventive Maintenance Control III. Inventory Management IV. Cost Management
A.	1, 2 & 3
B.	2, 3 & 4
C.	1 & 2
D.	1, 3 & 4
Answer» D. 1, 3 & 4

82.	Building long-term relationships with customers is essential for any business. The application of technology to achieve CRM is a key element of e-business but what does CRM stand for?
A.	Customer relationship management
B.	Customer retailing management
C.	Consumer relationship management
D.	Customer resource management
Answer» B. Customer retailing management

83.	Using digital communication to improve supply chain efficiency is dependent on effective exchange and sharing of information. The challenges of achieving standardized data formats and data exchange have given rise to the study of the optimisation of the:
A.	Virtual integration
B.	Information asymmetry
C.	Information supply chain
D.	Vertical integration
Answer» D. Vertical integration

84.	Identify the main components of PDM systems--I. Data Management II. Classification of Components III. Product Structure IV. Document relationships
A.	1, 2 & 3
B.	1, 4 & 3
C.	2 & 3
D.	4 & 3
Answer» B. 1, 4 & 3

85.	An enterprise system that integrates the upstream value chain is:
A.	ERP.
B.	SCM.
C.	CRM.
D.	None of the above.
Answer» C. CRM.

87.	_________ approaches reduces data redundancy and provide update information.
A.	Legacy system.
B.	Information system.
C.	Integrated data model.
D.	Data base.
Answer» D. Data base.

88.	What is said to be the most important step in implementing an ERP system?
A.	Get executive support.
B.	Get outside help from experts.
C.	Thoroughly train users.
D.	Take a multidisciplinary approach to implementation.
Answer» B. Get outside help from experts.

90.	Which one of the following is a condition for a successful supply chain?
A.	A large number of suppliers
B.	Many short-term contracts
C.	Trust among trading partners
D.	Continuous competitive bidding
Answer» D. Continuous competitive bidding