Explore topic-wise MCQs in Total Quality Management Questions and Answers.

This section includes 8 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management Questions and Answers knowledge and support exam preparation. Choose a topic below to get started.

1.

Which of the following does not mean to ‘Keep score’ from Juran’s ten steps to quality improvement?

A. Track progress
B. Report achievements
C. Report short-falls
D. Set goals for improvement
Answer» E.
Discussion
2.

‘Communicate results’ is a statement from Juran’s ten steps to quality improvement. Which of the following is the odd one out with respect to it?

A. Lessons learned
B. Provide training
C. The steps that have been taken to improve quality
D. The feedback that has been given to the manager of the company
Answer» C. The steps that have been taken to improve quality
Discussion
3.

Identify from Juran’s ten steps to quality improvement a statement which implies providing a morale boost.

A. Organize to reach goals
B. Adopt the new philosophy
C. Give recognition
D. Provide Training
Answer» D. Provide Training
Discussion
4.

‘Report progress’ is a statement belonging to Juran’s ten steps to quality improvement.

A. True
B. False
Answer» B. False
Discussion
5.

‘Carry out projects to solve problems’ is a statement belonging to Juran’s ten steps to quality improvement.

A. True
B. False
Answer» B. False
Discussion
6.

Which among the following does not belong to Juran’s ten steps to quality improvement?

A. Build awareness of the need and opportunity for improvement
B. Set goals for improvement
C. Organize to reach goals
D. Adopt the new philosophy
Answer» E.
Discussion
7.

Which among the following does not belong to Juran’s Quality Trilogy?

A. Quality Planning
B. Quality Control
C. Quality Improvement
D. Quality Assurance
Answer» E.
Discussion
8.

Which among the following is not part of Juran’s ‘Three Role Model’?

A. Supplier
B. Process
C. Customer
D. Deming
Answer» E.
Discussion