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This section includes 65 Mcqs, each offering curated multiple-choice questions to sharpen your Professional Communication knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
Which of these occur because of difference in language? |
| A. | Physical barriers |
| B. | Linguistic barriers |
| C. | Cultural barriers |
| D. | Speech decoding |
| Answer» C. Cultural barriers | |
| 2. |
Which is the main barrier to listening? |
| A. | Physical barrier |
| B. | Linguistic barrier |
| C. | Cultural barrier |
| D. | Physiological barrier |
| Answer» B. Linguistic barrier | |
| 3. |
Which of these barriers occur when people belong to different religious backgrounds? |
| A. | Physical barriers |
| B. | Linguistic barriers |
| C. | Cultural barriers |
| D. | Speech decoding |
| Answer» D. Speech decoding | |
| 4. |
Which of these is not a type of public speech? |
| A. | Short speech |
| B. | Informal speech |
| C. | Written speech |
| D. | Professional speech |
| Answer» D. Professional speech | |
| 5. |
Speaking is a combination of verbal and non-verbal means. |
| A. | True |
| B. | False |
| C. | May be True or False |
| D. | Can't say |
| Answer» B. False | |
| 6. |
Which of these is used as a basis for improvement? |
| A. | Speech style |
| B. | Feedback |
| C. | Oral skills |
| D. | Conversation skills |
| Answer» C. Oral skills | |
| 7. |
Which of these factors distinguish one speaker from the other speakers? |
| A. | Audience |
| B. | Message |
| C. | Speech style |
| D. | Feedback |
| Answer» D. Feedback | |
| 8. |
Which of these factors do not make the oral discourse effective? |
| A. | Dullness |
| B. | Fluency |
| C. | Self expression |
| D. | Phonetics |
| Answer» B. Fluency | |
| 9. |
Which of these tones is an unemotional tone? |
| A. | Happy tone |
| B. | Outraged tone |
| C. | Restrained tone |
| D. | Humorous tone |
| Answer» D. Humorous tone | |
| 10. |
Which of these is not a type of means of speech delivery? |
| A. | Reading |
| B. | Memorization |
| C. | Scolding |
| D. | Impromptu |
| Answer» D. Impromptu | |
| 11. |
Barriers which are caused because of different meanings of a word to different people is called ________ |
| A. | different perception |
| B. | semantic distortions |
| C. | physical barriers |
| D. | cultural barriers |
| Answer» C. physical barriers | |
| 12. |
Which of these should be avoided in the message of a speech? |
| A. | Clarity |
| B. | Confusion |
| C. | Voice Modulation |
| D. | Politeness |
| Answer» C. Voice Modulation | |
| 13. |
We write more than we speak. |
| A. | True |
| B. | False |
| C. | May be True or False |
| D. | Can't say |
| Answer» C. May be True or False | |
| 14. |
Body language can make or break a speech. |
| A. | True |
| B. | False |
| C. | May be True or False |
| D. | Can't say |
| Answer» B. False | |
| 15. |
Which of these is not a step in speech decoding? |
| A. | Listening |
| B. | Writing |
| C. | Translating |
| D. | Understanding |
| Answer» C. Translating | |
| 16. |
Which of these is based on faith? |
| A. | Fear |
| B. | Halo effect |
| C. | Emotions |
| D. | Different perception |
| Answer» C. Emotions | |
| 17. |
Which of these should be avoided while note taking? |
| A. | Concentration |
| B. | Evaluation |
| C. | Listening |
| D. | Using phrases |
| Answer» C. Listening | |
| 18. |
Which of these factors need not be considered while preparing speech for the audience? |
| A. | Number of people |
| B. | Age of audience |
| C. | Appearance of audience |
| D. | Nature of purpose |
| Answer» D. Nature of purpose | |
| 19. |
Which of these factors is not used for feedback by an audience that is listening to a speech? |
| A. | Pronunciation |
| B. | Content |
| C. | Hairstyle |
| D. | Speech delivery |
| Answer» D. Speech delivery | |
| 20. |
What is the maximum time for a short speech? |
| A. | Ten minutes |
| B. | Thirty minutes |
| C. | Forty- five minutes |
| D. | One hour |
| Answer» B. Thirty minutes | |
| 21. |
Which of these is not an element of the speaking technique? |
| A. | Voice quality |
| B. | Word stress |
| C. | Appearance |
| D. | Correct tones |
| Answer» D. Correct tones | |
| 22. |
Which of these is not an ingredient of the speech process? |
| A. | Message |
| B. | Audience |
| C. | Feedback |
| D. | Reading comprehension |
| Answer» E. | |
| 23. |
Which of these is not a type of tone? |
| A. | Urgent tone |
| B. | Serious tone |
| C. | Restrained tone |
| D. | Jumping tone |
| Answer» E. | |
| 24. |
When people take extreme positions what is it called? |
| A. | Fear |
| B. | Halo effect |
| C. | Emotions |
| D. | Polarisation |
| Answer» E. | |
| 25. |
Which of these should be avoided during the delivery of a speech? |
| A. | Confidence |
| B. | Clarity |
| C. | Pauses |
| D. | Rudeness |
| Answer» E. | |
| 26. |
Which of these tones represent thoughtfulness? |
| A. | Serious tone |
| B. | Urgent tone |
| C. | Happy tone |
| D. | Outraged tone |
| Answer» B. Urgent tone | |
| 27. |
In which of these, should the listener be able to make connections between different segments of the speech? |
| A. | Listening to structured talks |
| B. | Links between parts of the speech |
| C. | Team listening |
| D. | Predicting |
| Answer» C. Team listening | |
| 28. |
Which of these does not come under short speech? |
| A. | Introducing dignitaries |
| B. | Presenting reports |
| C. | Giving a briefing |
| D. | Presenting an award |
| Answer» C. Giving a briefing | |
| 29. |
Which of these should be avoided while speaking? |
| A. | Fluency |
| B. | Jargon |
| C. | Clear voice |
| D. | Abstract words |
| Answer» C. Clear voice | |
| 30. |
Who among these bow down to greet? |
| A. | Japanese |
| B. | Americans |
| C. | Indians |
| D. | French |
| Answer» B. Americans | |
| 31. |
Which of these is not a deterrent to the listening process? |
| A. | Lack of interest |
| B. | Ego |
| C. | Confidence |
| D. | Fear |
| Answer» D. Fear | |
| 32. |
Which of these is the study and classification of speech sounds? |
| A. | Gestures |
| B. | Speech style |
| C. | Phonetics |
| D. | Spoof |
| Answer» D. Spoof | |
| 33. |
Which of these is not a barrier to listening? |
| A. | Physical barrier |
| B. | Cultural barrier |
| C. | Linguistic barrier |
| D. | Written barrier |
| Answer» E. | |
| 34. |
Which of these is not a type of text for reading? |
| A. | Reference material |
| B. | Chats |
| C. | Scientific text |
| D. | Technical text |
| Answer» C. Scientific text | |
| 35. |
Which of these means giving emphasis to a syllable? |
| A. | Voice quality |
| B. | Word stress |
| C. | Tone |
| D. | Message |
| Answer» C. Tone | |
| 36. |
Which of these is not a physiological barrier? |
| A. | Fear |
| B. | Different perception |
| C. | Gel effect |
| D. | Halo effect |
| Answer» D. Halo effect | |
| 37. |
Which of these is the most important element of the speech process? |
| A. | Message |
| B. | Audience |
| C. | Feedback |
| D. | Speech style |
| Answer» C. Feedback | |
| 38. |
Which of these is based of effective listening? |
| A. | Note taking |
| B. | Notice writing |
| C. | Letter writing |
| D. | Predicting |
| Answer» B. Notice writing | |
| 39. |
Which of these factors is not involved in the determination of correct tone? |
| A. | Pitch |
| B. | Dressing style |
| C. | Quality |
| D. | Strength |
| Answer» C. Quality | |
| 40. |
Which of these is the third step in the listening process? |
| A. | Stop talking |
| B. | Interpreting |
| C. | Responding |
| D. | Receiving |
| Answer» C. Responding | |
| 41. |
Hearing means perceiving with ears. |
| A. | True |
| B. | False |
| C. | May be True or False |
| D. | Can't say |
| Answer» B. False | |
| 42. |
Which of these is the first step in the listening process? |
| A. | Stop talking |
| B. | Receiving |
| C. | Interpreting |
| D. | Responding |
| Answer» B. Receiving | |
| 43. |
Which of these is not a type of listening? |
| A. | Appreciative listening |
| B. | Superficial listening |
| C. | Focused listening |
| D. | Musical listening |
| Answer» E. | |
| 44. |
Which of these tones is used to express contentment? |
| A. | Serious tone |
| B. | Happy tone |
| C. | Outraged tone |
| D. | Urgent tone |
| Answer» C. Outraged tone | |
| 45. |
_______ is the last step of the listening process. |
| A. | Receiving |
| B. | Interpreting |
| C. | Responding |
| D. | Stop talking |
| Answer» D. Stop talking | |
| 46. |
______ tone is used when speaker wants to bring about a good impression of her life. |
| A. | Outraged |
| B. | Reflective |
| C. | Restrained |
| D. | Urgent |
| Answer» C. Restrained | |
| 47. |
Which of these should be avoided for effective listening? |
| A. | Pre-listening analysis |
| B. | Listening to structured talks |
| C. | Team listening |
| D. | Predicting |
| Answer» E. | |
| 48. |
In which of these does the listener pick up special features of the speech? |
| A. | Listening in conversational interaction |
| B. | Listening to structured talks |
| C. | Predicting |
| D. | Team listening |
| Answer» B. Listening to structured talks | |
| 49. |
A well organised talk is a _______ talk. |
| A. | short |
| B. | long |
| C. | random |
| D. | structured |
| Answer» E. | |
| 50. |
Predicting is the technique to forecast what the speaker will say. |
| A. | True |
| B. | False |
| C. | May be True or False |
| D. | Can't say |
| Answer» B. False | |