MCQOPTIONS
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MCQOPTIONS
This section includes 3 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management Questions and Answers knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
The quality improvement strategy which involves developing a new product, service, process, or activity using teams based on a complete understanding of the customer’s requirements and expectations is known as __________ |
| A. | Repair strategy |
| B. | Refinement strategy |
| C. | Renovation strategy |
| D. | Reinvention strategy |
| Answer» E. | |
| 2. |
In which of the following quality improvement strategy, the customer’s faulty product is either replaced or repaired as a temporary or short-term measure? |
| A. | Renovation strategy |
| B. | Refinement strategy |
| C. | Repair strategy |
| D. | Reinvention strategy |
| Answer» D. Reinvention strategy | |
| 3. |
Who gave the Four R’s of Total Improvement? |
| A. | Jack L. Huffman |
| B. | Deming |
| C. | Crosby |
| D. | Taguchi |
| Answer» B. Deming | |