Explore topic-wise MCQs in Total Quality Management Questions and Answers.

This section includes 6 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management Questions and Answers knowledge and support exam preparation. Choose a topic below to get started.

1.

Maslow’s hierarchy of needs and Herzberg’s two-factor theories are related to motivation.

A. True
B. False
Answer» B. False
2.

According to Maslow’s hierarchy of needs, which of the following does not belong to safety needs?

A. Protection from fire and accident
B. Lack of economic security involving health and insurance
C. The desire for an orderly and predictable environment
D. The desire to know the limits of acceptable behavior
Answer» C. The desire for an orderly and predictable environment
3.

According to Maslow’s hierarchy of needs, the needs for food, cloth, and shelter belong to _____________

A. Survival needs
B. Social needs
C. Esteem needs
D. Self – actualization needs
Answer» B. Social needs
4.

According to Maslow’s hierarchy of needs, the biological needs required to preserve human life are called __________

A. Physiological needs
B. Safety needs
C. Social needs
D. Hazard needs
Answer» B. Safety needs
5.

Which of the options is incorrect with respect to the importance of ‘employee motivation’?

A. It promotes employee involvement
B. It promotes job satisfaction
C. Reduces absenteeism
D. Increases absenteeism
Answer» E.
6.

Motivation is the process of attempting to influence others to do their work through the possibility of getting rewards. Who gave this definition of ‘motivation’?

A. Edwin B. Flippo
B. E.F.L. Breach
C. Crosby
D. Deming
Answer» B. E.F.L. Breach