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This section includes 6 Mcqs, each offering curated multiple-choice questions to sharpen your Total Quality Management Questions and Answers knowledge and support exam preparation. Choose a topic below to get started.
1. |
Maslow’s hierarchy of needs and Herzberg’s two-factor theories are related to motivation. |
A. | True |
B. | False |
Answer» B. False | |
2. |
According to Maslow’s hierarchy of needs, which of the following does not belong to safety needs? |
A. | Protection from fire and accident |
B. | Lack of economic security involving health and insurance |
C. | The desire for an orderly and predictable environment |
D. | The desire to know the limits of acceptable behavior |
Answer» C. The desire for an orderly and predictable environment | |
3. |
According to Maslow’s hierarchy of needs, the needs for food, cloth, and shelter belong to _____________ |
A. | Survival needs |
B. | Social needs |
C. | Esteem needs |
D. | Self – actualization needs |
Answer» B. Social needs | |
4. |
According to Maslow’s hierarchy of needs, the biological needs required to preserve human life are called __________ |
A. | Physiological needs |
B. | Safety needs |
C. | Social needs |
D. | Hazard needs |
Answer» B. Safety needs | |
5. |
Which of the options is incorrect with respect to the importance of ‘employee motivation’? |
A. | It promotes employee involvement |
B. | It promotes job satisfaction |
C. | Reduces absenteeism |
D. | Increases absenteeism |
Answer» E. | |
6. |
Motivation is the process of attempting to influence others to do their work through the possibility of getting rewards. Who gave this definition of ‘motivation’? |
A. | Edwin B. Flippo |
B. | E.F.L. Breach |
C. | Crosby |
D. | Deming |
Answer» B. E.F.L. Breach | |