1.

Match the items of List - II with List - I which are related to personal selling process and identify the correct code :List - IList - II(a) Prospecting(i) Attention, Interest, Desire, Action(b) Pre-approach(ii) Identifying Profiles, leads, Records and Qualifying capability and willingness(c) Presentation(iii) Reduce Dissonance, Build goodwill(d) Postsales services(iv) Information, habits, preferences

A. (a) - (i), (b) - (iii), (c) - (iv), (d) - (ii)
B. (a) - (iii), (b) - (iv), (c) - (ii), (d) - (i)
C. (a) - (ii), (b) - (iv), (c) - (i), (d) - (iii)
D. (a) - (iv), (b) - (iii), (c) - (ii), (d) - (i)
Answer» D. (a) - (iv), (b) - (iii), (c) - (ii), (d) - (i)


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