MCQOPTIONS
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| 1. |
.. .is an approach to managing an organization that supports the concept of continuous improvement, a long-term approach to work that systematically seeks to achieve small, incremental changes in processes in order to improve efficiency and quality. |
| A. | tqm |
| B. | bpr |
| C. | kaizen |
| D. | lean management |
| Answer» E. | |