1.

In the process of planned change, who plays an important role?a) Corporate Managementb) Consumersc) External consultantd) Implementation teame) Chief implementerChoose the correct answer from the options given below:

A. b, c, d and e
B. a, b, d and e
C. a, c, d and e
D. a, b, c and d
Answer» D. a, b, c and d


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