In a CRM system, this module provides information and tools to increas – McqOptions

MCQOPTIONS

1.	In a CRM system, this module provides information and tools to increase the Efficiency of call centers, help desks, and customer support staff.
A.	Customer service
B.	Sales force automation.
C.	Demand planning.
D.	Employee relationship.
Answer» B. Sales force automation.

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