Customers should be retained by a service business because retained cu – McqOptions

MCQOPTIONS

1.	Customers should be retained by a service business because retained customers (Choose the false statement)
A.	are profitable in the long run
B.	are retired and cannot do their work by themselves
C.	do not mind small increases in price
D.	advise other customers to purchase from the service business
Answer» C. do not mind small increases in price

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