At level ,the CRM process provides the framework for managing rela – McqOptions

MCQOPTIONS

1.	At level ,the CRM process provides the framework for managing relationships with customers .
A.	operational
B.	strategic
C.	functional
D.	activity
Answer» C. functional

Discussion

No Comment Found

Related MCQs

The impact of cost reduction on profits is much larger than the impact of increased
In many industries,traditional intermediaries are dropping by the wayside because of changes in and the growth of .marketing.
When suppliers, distributors, and customers partner with each other to improve performance of the entire system, they are participating in a ..
From the economic system spoint of view ,the role of marketing intermediaries is to transform the assortment of products made by producers in to the assortment of products wanted by .
In marketing terms, we say that the number of intermediary levels indicates the of a channel.
Which of the following is not a key function that intermediaries play in completing transactions?
An advantage of a channel of distribution over selling direct to consumers is that each channel member plays a .in the channel.
A Channel consisting of one or more independent producers, wholesalers or retailers that are seeking to maximize their own profits even at the expense of profits for the channel as a whole is a
A distinguishing feature of a contractual VMS is that coordination and conflict management among the independent members of the channel are attained through .
A corporate VMS has the advantage of controlling the entire distribution chain under