A product or service that customers have come to expect from an industry, which must be offered by new entrants if they wish to compete and survive, is known as a(n)?%!

A product or service that customers have come to expect from an indust

1.	A product or service that customers have come to expect from an industry, which must be offered by new entrants if they wish to compete and survive, is known as a(n)?%!
A.	Switching costs
B.	Loyalty programs
C.	Entry barriers
D.	Affiliate programs
Answer» D. Affiliate programs