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This section includes 185 Mcqs, each offering curated multiple-choice questions to sharpen your Uncategorized topics knowledge and support exam preparation. Choose a topic below to get started.
1. |
Gate Keepers___________ |
A. | Use the products |
B. | Reports on product performance |
C. | Control the flow of information into buying centre |
D. | Issue challan for discharge of products |
E. | None of these |
Answer» E. None of these | |
2. |
Value -added services means_____________ |
A. | Additional services |
B. | Better value at a premium |
C. | Costlier services |
D. | Better value at a discount |
E. | At services |
Answer» B. Better value at a premium | |
3. |
The sequence of a sales process is____________ |
A. | Lead generation, call, presentation & sale |
B. | Sale, presentation, Lead generation & call |
C. | Presentation, Lead generation, Sale & Call |
D. | Lead generation, Call, Sale & Presentation |
E. | There is no sequence required |
Answer» B. Sale, presentation, Lead generation & call | |
4. |
Customization means__________ |
A. | Tailor-made products for each customer |
B. | Customers selling goods |
C. | Tailor-made products for each staff |
D. | A selling process |
E. | None of these |
Answer» B. Customers selling goods | |
5. |
A call centre is____________ |
A. | A meeting place for DSAs |
B. | A training centre for DSAs |
C. | A meeting place for customers |
D. | Data centre |
E. | A back office set up where customer queries are answered |
Answer» F. | |
6. |
Benchmark means____________ |
A. | Benches for customers to sit |
B. | Set standards |
C. | Benches for salesmen to sit |
D. | Products displayed on a bench |
E. | All of the above |
Answer» C. Benches for salesmen to sit | |
7. |
The target group for Education loans is________ |
A. | Meritorious students seeking higher education |
B. | All colleges |
C. | All parents |
D. | Research scholars |
E. | All of these |
Answer» B. All colleges | |
8. |
To Close a Call means____________ |
A. | To clinch the sale |
B. | To end the conversation |
C. | To put the phone down |
D. | To close the doors |
E. | To close the business |
Answer» B. To end the conversation | |
9. |
The target Group for savings deposit Accounts is |
A. | Newborn babies |
B. | Students |
C. | Parents |
D. | Businessman |
E. | All of these |
Answer» C. Parents | |
10. |
Marketing of services is resorted in____________ |
A. | Manufacturing concerns |
B. | Insurance business |
C. | Hostels |
D. | Only land 2 |
E. | Only 2 and 3 |
Answer» F. | |
11. |
A Call in marketing language means__________ |
A. | Calling on a salesperson |
B. | Calling on a customer |
C. | Making a phone-call |
D. | Telemarketing |
E. | None of these |
Answer» F. | |
12. |
Cross-selling means___________ |
A. | Selling with a cross face |
B. | Cross country marketing |
C. | Selling to friends |
D. | Selling other products to existing customers |
E. | Selling to employees |
Answer» E. Selling to employees | |
13. |
A marketing survey is required for____________ |
A. | Deciding marketing strategies |
B. | Deciding product strategies |
C. | Deciding pricing strategies |
D. | All of these |
E. | None of these |
Answer» E. None of these | |
14. |
Marketing segmentation is useful for__________ |
A. | Preferential marketing |
B. | Targeting existing clients |
C. | Identifying prospects |
D. | Knowing customers tastes |
E. | All of these |
Answer» F. | |
15. |
Market information means_____________ |
A. | Knowledge of industries |
B. | Knowledge of households |
C. | Knowledge of peers |
D. | Knowledge of customer s tastes |
E. | All of these |
Answer» E. All of these | |
16. |
Market Segmentation can be resorted to by means of |
A. | Segmenting by age |
B. | Segmenting by income |
C. | Segmenting by geographically |
D. | All of these |
E. | None of these |
Answer» E. None of these | |
17. |
The target group for agricultural loan is________ |
A. | Any farmer |
B. | Farm labourers |
C. | Any individual dealing in agricultural or related activity |
D. | Farmers societies |
E. | All of these |
Answer» D. Farmers societies | |
18. |
Bancassurance means____________ |
A. | Banks promising to give loans |
B. | Bank promising to pay interest |
C. | Banks selling insurance products |
D. | Assurance to repay loans |
E. | None of these |
Answer» D. Assurance to repay loans | |
19. |
Market segmentation means_____________ |
A. | Segmenting the salesmen |
B. | Segmenting the employees |
C. | Segmentation the customers as per their needs |
D. | Segmenting the products |
E. | All of these |
Answer» D. Segmenting the products | |
20. |
The target group for credit card is_____________ |
A. | Existing cardholders |
B. | All graduates |
C. | All minors |
D. | Individuals with taxable income |
E. | All of these |
Answer» E. All of these | |
21. |
The target group for a Car loan is_____________ |
A. | All auto drivers |
B. | All auto dealers |
C. | All car owners |
D. | Any individual needing a car |
E. | All of these |
Answer» E. All of these | |
22. |
Marketing is the art of___________ |
A. | Buying more |
B. | Paying more |
C. | Selling more |
D. | Talking more |
E. | Only land 2 |
Answer» D. Talking more | |
23. |
Marketing is a__________ |
A. | One day effort |
B. | Team effort |
C. | One man effort |
D. | All the above |
E. | None of the above |
Answer» C. One man effort | |
24. |
A Target Group means___________ |
A. | A group of sellers |
B. | A group of buyers |
C. | A group of products |
D. | A group of person to whom sales should be focused |
E. | All of these |
Answer» E. All of these | |
25. |
Service marketing is the same as___________ |
A. | Transaction marketing |
B. | Relationship marketing |
C. | Internal marketing |
D. | Outdoor marketing |
E. | All the above |
Answer» C. Internal marketing | |
26. |
Good marketing requires one of the following |
A. | Proper planning |
B. | Good team work |
C. | Good communication skills |
D. | Knowledge of products |
E. | All of these |
Answer» C. Good communication skills | |
27. |
Lead generation means |
A. | Tips for selling tactics |
B. | Tips for better production |
C. | Generating leaders |
D. | Likely sources for prospective clients |
E. | None of these |
Answer» E. None of these | |
28. |
Marketing Channel means |
A. | Delivery period |
B. | Delivery time |
C. | Delivery place |
D. | All of these |
E. | None of these |
Answer» E. None of these | |
29. |
Marketing in Banks is: |
A. | A one Day Function |
B. | A One Man Function |
C. | A One off Affair |
D. | All of these |
E. | None of these |
Answer» F. | |
30. |
E-marketing is same as |
A. | Virtual Marketing |
B. | Digital Marketing |
C. | Real time marketing |
D. | All of the above |
E. | None of the above |
Answer» E. None of the above | |
31. |
Reference group influences vis-a-vis consumption decision, is a function of the |
A. | Product category |
B. | Group characteristics |
C. | Group communication process |
D. | All of the above |
E. | None of these |
Answer» E. None of these | |
32. |
Effective Marketing Helps in: |
A. | Boosting the purchases |
B. | Boosting the sales |
C. | Diversified Business |
D. | Realization of Dreams |
E. | All of these |
Answer» C. Diversified Business | |
33. |
The sequence of sales process is |
A. | a call, a lead, presentation, sale |
B. | a lead, a call, presentation, sale |
C. | presentation, sale, lead, call |
D. | presentation, lead, sale, call |
E. | sale, call, lead, presentation |
Answer» C. presentation, sale, lead, call | |
34. |
A Buyer s Market means: |
A. | buyers are also sellers |
B. | sellers are also buyers |
C. | there are not sellers |
D. | demand exceeds supply |
E. | supply exceeds demand |
Answer» F. | |
35. |
Which of the following is target customer? |
A. | structure |
B. | factors |
C. | future customer |
D. | suppliers and producers |
E. | none of these |
Answer» D. suppliers and producers | |
36. |
Niche market means: |
A. | a free market |
B. | a social market |
C. | equity market |
D. | capital market |
E. | a specified market for the target group |
Answer» F. | |
37. |
Marketing is a mixture of mixture this statement is related to: |
A. | product planning |
B. | price determination |
C. | cost |
D. | saving |
E. | marketing mix |
Answer» F. | |
38. |
Which of the following is the starting point of marketing? |
A. | market |
B. | production place |
C. | buyer s house |
D. | seller s house |
E. | all of these |
Answer» B. production place | |
39. |
Which of the following customers are main customers of a bank? |
A. | customer |
B. | employee |
C. | society |
D. | all of these |
E. | none of these |
Answer» E. none of these | |
40. |
Demand consists: |
A. | want or need |
B. | willingness to spend |
C. | resource to purchase |
D. | only 1 and 2 |
E. | all of these |
Answer» F. | |
41. |
For customer oriented company, customer satisfaction is: |
A. | target |
B. | marketing tool |
C. | enterprise of profit |
D. | both land 2 |
E. | all of these |
Answer» E. all of these | |
42. |
Promotion mix contain(s): |
A. | advertisement |
B. | personnel sale |
C. | sales promotion |
D. | publicity |
E. | all of these |
Answer» F. | |
43. |
What type of relation is there between company and suppliers? |
A. | Direct |
B. | Indirect |
C. | Multilevel |
D. | Social |
E. | Private |
Answer» B. Indirect | |
44. |
All the market efforts starts with the discovery of: |
A. | Product |
B. | Needs & wants of consumers |
C. | Corruption |
D. | Valid Crime Case |
E. | All of the Above |
Answer» C. Corruption | |
45. |
What decision is taken under Planning? |
A. | What to do? |
B. | When to do? |
C. | How to do? |
D. | Why to do? |
E. | All of the above |
Answer» F. | |
46. |
Out of the following_____________ is NOT one of the three levels of a product. |
A. | Core |
B. | Augmented |
C. | Actual |
D. | Fragmented |
E. | All of these |
Answer» E. All of these | |
47. |
A product line is a group of related products that function in a similar manner, are sold to the same customer groups, and marketed through the same type of outlets: |
A. | Group |
B. | Line |
C. | Category |
D. | Market |
E. | All of these |
Answer» C. Category | |
48. |
Out of the following______________ is NOT an objective of pricing. |
A. | Profit |
B. | Stabilising demand and sales of the product |
C. | Improvement in product quality |
D. | Expansion of business |
E. | All of these |
Answer» E. All of these | |
49. |
Which of the following pricing methods is NOT based on competitors pricing? |
A. | English Auction |
B. | Sealed-Bid Auction |
C. | Group Pricing |
D. | None of these |
E. | All of these |
Answer» D. None of these | |
50. |
The act of obtaining a desired object from someone by offering something in return is called as a(n): |
A. | Transaction |
B. | Exchange |
C. | Relationship |
D. | Value |
E. | All of these |
Answer» C. Relationship | |