MCQOPTIONS
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MCQOPTIONS
This section includes 3 Mcqs, each offering curated multiple-choice questions to sharpen your Professional Communication Questions & Answers Telephonic Conversation knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
A person who meets the media must have greater _____ |
| A. | restraint |
| B. | honesty |
| C. | agitation |
| D. | aggressiveness |
| Answer» B. honesty | |
| 2. |
An instruction must be followed by ____ |
| A. | spoken reply |
| B. | written reply |
| C. | action |
| D. | sign |
| Answer» D. sign | |
| 3. |
Delegation of responsibility must be done with _____ |
| A. | empathy |
| B. | rudeness |
| C. | dominance |
| D. | disrespect |
| Answer» B. rudeness | |