MCQOPTIONS
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MCQOPTIONS
This section includes 74 Mcqs, each offering curated multiple-choice questions to sharpen your Bachelor of Science in Computer Science (BSc Hotel Management) knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
The occupancy report prepared by the front desk for April 7, at 3 pm of the same day, lists room 501 as a stay over. At 2 pm on April 7 , the housekeeping report lists room 501 as vacant and ready for sale. The room status discrepancy could have resulted from |
| A. | A walk-in |
| B. | A lock-out |
| C. | A late check-out |
| D. | A skipper |
| Answer» E. | |
| 2. |
A credit limit established by hotel is known as |
| A. | House limit |
| B. | Outstanding limit |
| C. | High balance limit |
| D. | Ceiling |
| Answer» B. Outstanding limit | |
| 3. |
Which of the following reports is especially helpful to properties that are considering expansion |
| A. | Agent commission report |
| B. | Expected Arrival report |
| C. | No-show report |
| D. | Turn away report |
| Answer» E. | |
| 4. |
A pending charge posting after the guest has checked-out is known as |
| A. | City voucher |
| B. | Late charge |
| C. | Miscellaneous charge |
| D. | Due bank |
| Answer» C. Miscellaneous charge | |
| 5. |
A package offered by a resort includes the cost of breakfast, and either Lunch or Dinner in the room charge. This arrangement is called |
| A. | The European Plan |
| B. | The Bermuda Plan |
| C. | The American Plan |
| D. | The Modified American Plan |
| Answer» E. | |
| 6. |
Who out of the below is not a member of HRACC |
| A. | Principal, Institute of Hotel Management |
| B. | Representative of Ministry of Tourism, |
| C. | Representative of IATA |
| D. | Representative of FHRAI |
| Answer» D. Representative of FHRAI | |
| 7. |
Cash disbursed by front office on behalf of the guest is known as |
| A. | IOU |
| B. | Cash bank |
| C. | Encashment |
| D. | Paid-out |
| Answer» E. | |
| 8. |
An imbalance that occurs when the total of cash and checks in a cash register drawer is greater than the initial bank plus net cash receipts |
| A. | Due back |
| B. | Overage |
| C. | City ledger |
| D. | Guest ledger |
| Answer» C. City ledger | |
| 9. |
A charge purchase transaction will have following impact on the outstanding balance of the folio account |
| A. | Outstanding balance of the folio will increase |
| B. | Outstanding balance of the folio will decrease |
| C. | Outstanding balance of the folio will remain the same |
| D. | Outstanding balance of the folio will become zero |
| Answer» B. Outstanding balance of the folio will decrease | |
| 10. |
For a hotel to get classified as a five star hotel, minimum number of let table rooms required are |
| A. | 10 |
| B. | 20 |
| C. | 30 |
| D. | 50 |
| Answer» B. 20 | |
| 11. |
Two single beds joined together and sharing a common headboard is called as: |
| A. | Twin |
| B. | Hollywood twin |
| C. | Double |
| D. | Quad |
| Answer» C. Double | |
| 12. |
Which of the following is not a part of the sub-classification of heritage hotels in India |
| A. | Heritage |
| B. | Heritage Classic |
| C. | Heritage royal |
| D. | Heritage grand |
| Answer» D. Heritage grand | |
| 13. |
Which of the following is not a part of Hubbart formula of calculating room tariff |
| A. | Market based pricing |
| B. | Return on investment |
| C. | Non-room revenue |
| D. | Operating expenses |
| Answer» B. Return on investment | |
| 14. |
Hotel ABC has total 210 rooms out of which 182 are occupied on 12th March. Total room revenue of the hotel for the above given date is Rs. 21,20,000/. Calculate RevPAR |
| A. | Rs. 10,095.23 |
| B. | Rs. 11,648.35 |
| C. | Rs. 5408.16 |
| D. | Rs. 6875.25 |
| Answer» B. Rs. 11,648.35 | |
| 15. |
Ratio of the total number of occupied rooms to the total number of rooms that are available for sale is known as |
| A. | Yield % |
| B. | ARR |
| C. | Occupancy% |
| D. | House count |
| Answer» D. House count | |
| 16. |
Selective overbooking is also called as |
| A. | Duration control |
| B. | Discount management |
| C. | Differential pricing |
| D. | Capacity management |
| Answer» E. | |
| 17. |
The mathematical difference between potential average double rate and potential average single rate is called as |
| A. | Room rate achievement factor |
| B. | Yield % |
| C. | Rate spread |
| D. | Potential ARR |
| Answer» D. Potential ARR | |
| 18. |
Delinquent account is a term associated with |
| A. | Account correction |
| B. | Account allowance |
| C. | Account aging |
| D. | Non-Guest Folio |
| Answer» D. Non-Guest Folio | |
| 19. |
The term market segment refers to |
| A. | Different business segments the hotel receives its clients from |
| B. | Different cities the hotel receives its guest from |
| C. | Different markets located near the hotel |
| D. | None of the above |
| Answer» B. Different cities the hotel receives its guest from | |
| 20. |
EDC is a link between |
| A. | Hotel and Bank |
| B. | Accounts dept and Front office |
| C. | Central reservation and Hotel reservation |
| D. | Restaurant with F&B office |
| Answer» B. Accounts dept and Front office | |
| 21. |
How do you calculate ARR |
| A. | Total room revenue/ Total inventory |
| B. | Total room revenue /Total room sold |
| C. | Total Inventory/ Total Room Sold |
| D. | revenue/ Total Inventory |
| Answer» C. Total Inventory/ Total Room Sold | |
| 22. |
The term HWC would be used for a |
| A. | Walk in Guest |
| B. | Fussy Guest |
| C. | Sick Guest |
| D. | None of the above |
| Answer» C. Sick Guest | |
| 23. |
.Which one is the example of CRS? |
| A. | Galileo |
| B. | Sabre |
| C. | Amadeus |
| D. | Image |
| Answer» E. | |
| 24. |
Which of the following is generally not accepted as a mode of settlement of guest account |
| A. | Traveler's cheque |
| B. | Credit card |
| C. | Travel agent voucher |
| D. | Personal cheque |
| Answer» E. | |
| 25. |
A day or even a season between two busier time periods is known as |
| A. | Leg period |
| B. | Shoulder period |
| C. | Head period |
| D. | Ankle period |
| Answer» C. Head period | |
| 26. |
Hotel XYZ has 250 rooms with a rack rate of Rs. 10,000 for each room. On 15th March 200 rooms were occupied at an ARR of Rs. 8,000. Calculate Yield % |
| A. | 78% |
| B. | 1.56% |
| C. | 64% |
| D. | 56% |
| Answer» D. 56% | |
| 27. |
Rate below which room will not be sold by the hotel on a given date is known as |
| A. | Crib Rate |
| B. | Introductory rate |
| C. | Rack rate |
| D. | Hurdle rate |
| Answer» E. | |
| 28. |
Situation where a room is occupied according to front office records but is actually vacant because front office failed to update their records is referred as |
| A. | Sleeper |
| B. | Skipper |
| C. | Sleep-out |
| D. | Bounced off |
| Answer» B. Skipper | |
| 29. |
Which of the following room rate plans includes a room only and no meals. |
| A. | European plan |
| B. | American plan |
| C. | Continental Plan |
| D. | Full Pension |
| Answer» B. American plan | |
| 30. |
A specially abled room is given to |
| A. | Sporting Heroes |
| B. | Young Travelers |
| C. | Differently Abled Guest |
| D. | Back Packers |
| Answer» D. Back Packers | |
| 31. |
What is Rack Rate? |
| A. | Lowest cost of accommodation |
| B. | The full cost of Holiday package |
| C. | The Published cost of Accommodation |
| D. | Cost of accommodation plus break fast |
| Answer» D. Cost of accommodation plus break fast | |
| 32. |
Can we exchange Indian Rupees into US Dollars for a guest |
| A. | Yes |
| B. | No |
| C. | May be depends on the guest profile |
| D. | At times |
| Answer» C. May be depends on the guest profile | |
| 33. |
What is intangible aspect of accommodation |
| A. | The Bed |
| B. | The level of service and atmosphere the guest experience |
| C. | The quality of fixture and fittings in the room. |
| D. | The various accommodation type |
| Answer» C. The quality of fixture and fittings in the room. | |
| 34. |
Time share is a particular type of accommodation that allows guest to |
| A. | Bring their own accommodation in the form of a caravan or tent. |
| B. | Enjoy accommodation and breakfast as a package |
| C. | Enjoy a city centre location |
| D. | Own a self contained apartment for the same period of the time each year. |
| Answer» E. | |
| 35. |
Overbooking is |
| A. | Assigning more rooms per guest |
| B. | Ensuring the hotel achieves the maximum rate per room |
| C. | Determining the number of rooms that are available for sale |
| D. | The process of selling more rooms than are actually available |
| Answer» E. | |
| 36. |
The information required to fill in the guest registration can be gathered from which of the following? |
| A. | Reservation Form |
| B. | Guest History card |
| C. | Both a and b |
| D. | None of these |
| Answer» D. None of these | |
| 37. |
A hotel can maintain the registration record in |
| A. | Hard -bound Register |
| B. | Loose leaf register |
| C. | Guest registration card |
| D. | All of these. |
| Answer» E. | |
| 38. |
The temporary visa may be categorized as |
| A. | Tourist visa |
| B. | Student Visa |
| C. | Transit Visa |
| D. | All of these |
| Answer» E. | |
| 39. |
The procedure for delivering the luggage of the guest involves |
| A. | Requesting the guest to show counterfoil |
| B. | Tallying the counterfoil |
| C. | Just asking for room number |
| D. | Both a and b |
| Answer» B. Tallying the counterfoil | |
| 40. |
When the guest complains are not resolved by front office assistant , then he/ she should always |
| A. | Consult with superiors |
| B. | Try to convince the guest |
| C. | Ignore the complain |
| D. | None of these. |
| Answer» B. Try to convince the guest | |
| 41. |
Filling of which of the form is mandatory in case of registration of a foreign guest. |
| A. | Form C |
| B. | Form F |
| C. | Form D |
| D. | None of these |
| Answer» B. Form F | |
| 42. |
The bell captain raises which of the following documents to initiate a guest departure. |
| A. | Lobby control sheet |
| B. | luggage tag |
| C. | Departure errand card |
| D. | Arrival and departure list. |
| Answer» D. Arrival and departure list. | |
| 43. |
The cash amount provided by the hotel to the cashier for daily transaction is called |
| A. | Petty Cash |
| B. | Impress cash |
| C. | Cash Bank |
| D. | Guest account |
| Answer» C. Cash Bank | |
| 44. |
In which circumstances /situations a guest may want to change his/her room? |
| A. | The room assigned is not as per his her choice. |
| B. | The number of occupants in the room changes |
| C. | The equipments or facility in the room is not working satisfactorily |
| D. | All of these. |
| Answer» E. | |
| 45. |
A guest who leaves the hotel without clearing the payment is called |
| A. | Skipper |
| B. | Visitor Paid-out |
| C. | Sleeper |
| D. | Non-Guest Account |
| Answer» B. Visitor Paid-out | |
| 46. |
Charges raised by minor revenue department into the guest folio are called |
| A. | advance deposit |
| B. | Miscellaneous charges |
| C. | Paid Out |
| D. | Discounts |
| Answer» C. Paid Out | |
| 47. |
What is the term used for the upper limit of credit facility extended to a guest |
| A. | House limit |
| B. | Credit Limit |
| C. | Visitor Paid out |
| D. | Folio Limit |
| Answer» B. Credit Limit | |
| 48. |
The collection of same type of accounts is called |
| A. | Ledger |
| B. | allowances |
| C. | Folio |
| D. | Vouchers |
| Answer» B. allowances | |
| 49. |
The report of guest account that are nearing or have crossed house limit are called |
| A. | Floor limit report |
| B. | Credit and debit report |
| C. | High balanced report |
| D. | None of these |
| Answer» D. None of these | |
| 50. |
Which of the following function is carried out by night auditor? |
| A. | Ensure the accuracy of various accounts |
| B. | Reconciles all financial transaction with supporting vouchers |
| C. | Monitor house limit |
| D. | All of these |
| Answer» E. | |