MCQOPTIONS
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| 1. |
"Quality is deï¬ned by the customer" is |
| A. | an unrealistic deï¬nition of quality |
| B. | a user-based deï¬nition of quality |
| C. | a manufacturing- based deï¬nition of quality |
| D. | a product-based deï¬nition of quality |
| Answer» C. a manufacturing- based deï¬nition of quality | |