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Direction: In the given question a statement is followed by two conclusions numbered I and II. You have to assume everything in the statement to be true, then consider the two conclusions together and decide which of them logically follows beyond a reasonable doubt from the information given in the statement.Statement:Customer service cannot be enforced. It has to come from within.Conclusions:I. Customer service should be voluntary.II. Employees do not serve customers.Find which of the given conclusions logically follow from the given statement.

A. Only conclusion I follow.
B. Only conclusion II follows.
C. Both I and II follow.
D. Neither I nor II follows.
Answer» B. Only conclusion II follows.


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