

MCQOPTIONS
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1. |
Customers are primarily concerned with______________ |
A. | communicatio n, courtesy, and credibility of the sales person |
B. | competence, courtesy, and security of the sales person |
C. | competence, responsiveness, and reliability of the sales person |
D. | communication, responsiveness, and cleverness of the sales person |
Answer» B. competence, courtesy, and security of the sales person | |