 
			 
			MCQOPTIONS
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				| 1. | Conflict resolution skills include which of the following? | 
| A. | defining the problem, proposing solutions, and listening | 
| B. | disagreeing, arguing, talking, and making up | 
| C. | arguing, asking questions, and consulting others | 
| D. | all of the above | 
| Answer» B. disagreeing, arguing, talking, and making up | |