

MCQOPTIONS
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1. |
"Quality is deï¬ned by the customer" is |
A. | an unrealistic deï¬nition of quality |
B. | a user-based deï¬nition of quality |
C. | a manufacturing- based deï¬nition of quality |
D. | a product-based deï¬nition of quality |
Answer» C. a manufacturing- based deï¬nition of quality | |