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This section includes 185 Mcqs, each offering curated multiple-choice questions to sharpen your Uncategorized topics knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
Gate Keepers___________ |
| A. | Use the products |
| B. | Reports on product performance |
| C. | Control the flow of information into buying centre |
| D. | Issue challan for discharge of products |
| E. | None of these |
| Answer» E. None of these | |
| 2. |
Value -added services means_____________ |
| A. | Additional services |
| B. | Better value at a premium |
| C. | Costlier services |
| D. | Better value at a discount |
| E. | At services |
| Answer» B. Better value at a premium | |
| 3. |
The sequence of a sales process is____________ |
| A. | Lead generation, call, presentation & sale |
| B. | Sale, presentation, Lead generation & call |
| C. | Presentation, Lead generation, Sale & Call |
| D. | Lead generation, Call, Sale & Presentation |
| E. | There is no sequence required |
| Answer» B. Sale, presentation, Lead generation & call | |
| 4. |
Customization means__________ |
| A. | Tailor-made products for each customer |
| B. | Customers selling goods |
| C. | Tailor-made products for each staff |
| D. | A selling process |
| E. | None of these |
| Answer» B. Customers selling goods | |
| 5. |
A call centre is____________ |
| A. | A meeting place for DSAs |
| B. | A training centre for DSAs |
| C. | A meeting place for customers |
| D. | Data centre |
| E. | A back office set up where customer queries are answered |
| Answer» F. | |
| 6. |
Benchmark means____________ |
| A. | Benches for customers to sit |
| B. | Set standards |
| C. | Benches for salesmen to sit |
| D. | Products displayed on a bench |
| E. | All of the above |
| Answer» C. Benches for salesmen to sit | |
| 7. |
The target group for Education loans is________ |
| A. | Meritorious students seeking higher education |
| B. | All colleges |
| C. | All parents |
| D. | Research scholars |
| E. | All of these |
| Answer» B. All colleges | |
| 8. |
To Close a Call means____________ |
| A. | To clinch the sale |
| B. | To end the conversation |
| C. | To put the phone down |
| D. | To close the doors |
| E. | To close the business |
| Answer» B. To end the conversation | |
| 9. |
The target Group for savings deposit Accounts is |
| A. | Newborn babies |
| B. | Students |
| C. | Parents |
| D. | Businessman |
| E. | All of these |
| Answer» C. Parents | |
| 10. |
Marketing of services is resorted in____________ |
| A. | Manufacturing concerns |
| B. | Insurance business |
| C. | Hostels |
| D. | Only land 2 |
| E. | Only 2 and 3 |
| Answer» F. | |
| 11. |
A Call in marketing language means__________ |
| A. | Calling on a salesperson |
| B. | Calling on a customer |
| C. | Making a phone-call |
| D. | Telemarketing |
| E. | None of these |
| Answer» F. | |
| 12. |
Cross-selling means___________ |
| A. | Selling with a cross face |
| B. | Cross country marketing |
| C. | Selling to friends |
| D. | Selling other products to existing customers |
| E. | Selling to employees |
| Answer» E. Selling to employees | |
| 13. |
A marketing survey is required for____________ |
| A. | Deciding marketing strategies |
| B. | Deciding product strategies |
| C. | Deciding pricing strategies |
| D. | All of these |
| E. | None of these |
| Answer» E. None of these | |
| 14. |
Marketing segmentation is useful for__________ |
| A. | Preferential marketing |
| B. | Targeting existing clients |
| C. | Identifying prospects |
| D. | Knowing customers tastes |
| E. | All of these |
| Answer» F. | |
| 15. |
Market information means_____________ |
| A. | Knowledge of industries |
| B. | Knowledge of households |
| C. | Knowledge of peers |
| D. | Knowledge of customer s tastes |
| E. | All of these |
| Answer» E. All of these | |
| 16. |
Market Segmentation can be resorted to by means of |
| A. | Segmenting by age |
| B. | Segmenting by income |
| C. | Segmenting by geographically |
| D. | All of these |
| E. | None of these |
| Answer» E. None of these | |
| 17. |
The target group for agricultural loan is________ |
| A. | Any farmer |
| B. | Farm labourers |
| C. | Any individual dealing in agricultural or related activity |
| D. | Farmers societies |
| E. | All of these |
| Answer» D. Farmers societies | |
| 18. |
Bancassurance means____________ |
| A. | Banks promising to give loans |
| B. | Bank promising to pay interest |
| C. | Banks selling insurance products |
| D. | Assurance to repay loans |
| E. | None of these |
| Answer» D. Assurance to repay loans | |
| 19. |
Market segmentation means_____________ |
| A. | Segmenting the salesmen |
| B. | Segmenting the employees |
| C. | Segmentation the customers as per their needs |
| D. | Segmenting the products |
| E. | All of these |
| Answer» D. Segmenting the products | |
| 20. |
The target group for credit card is_____________ |
| A. | Existing cardholders |
| B. | All graduates |
| C. | All minors |
| D. | Individuals with taxable income |
| E. | All of these |
| Answer» E. All of these | |
| 21. |
The target group for a Car loan is_____________ |
| A. | All auto drivers |
| B. | All auto dealers |
| C. | All car owners |
| D. | Any individual needing a car |
| E. | All of these |
| Answer» E. All of these | |
| 22. |
Marketing is the art of___________ |
| A. | Buying more |
| B. | Paying more |
| C. | Selling more |
| D. | Talking more |
| E. | Only land 2 |
| Answer» D. Talking more | |
| 23. |
Marketing is a__________ |
| A. | One day effort |
| B. | Team effort |
| C. | One man effort |
| D. | All the above |
| E. | None of the above |
| Answer» C. One man effort | |
| 24. |
A Target Group means___________ |
| A. | A group of sellers |
| B. | A group of buyers |
| C. | A group of products |
| D. | A group of person to whom sales should be focused |
| E. | All of these |
| Answer» E. All of these | |
| 25. |
Service marketing is the same as___________ |
| A. | Transaction marketing |
| B. | Relationship marketing |
| C. | Internal marketing |
| D. | Outdoor marketing |
| E. | All the above |
| Answer» C. Internal marketing | |
| 26. |
Good marketing requires one of the following |
| A. | Proper planning |
| B. | Good team work |
| C. | Good communication skills |
| D. | Knowledge of products |
| E. | All of these |
| Answer» C. Good communication skills | |
| 27. |
Lead generation means |
| A. | Tips for selling tactics |
| B. | Tips for better production |
| C. | Generating leaders |
| D. | Likely sources for prospective clients |
| E. | None of these |
| Answer» E. None of these | |
| 28. |
Marketing Channel means |
| A. | Delivery period |
| B. | Delivery time |
| C. | Delivery place |
| D. | All of these |
| E. | None of these |
| Answer» E. None of these | |
| 29. |
Marketing in Banks is: |
| A. | A one Day Function |
| B. | A One Man Function |
| C. | A One off Affair |
| D. | All of these |
| E. | None of these |
| Answer» F. | |
| 30. |
E-marketing is same as |
| A. | Virtual Marketing |
| B. | Digital Marketing |
| C. | Real time marketing |
| D. | All of the above |
| E. | None of the above |
| Answer» E. None of the above | |
| 31. |
Reference group influences vis-a-vis consumption decision, is a function of the |
| A. | Product category |
| B. | Group characteristics |
| C. | Group communication process |
| D. | All of the above |
| E. | None of these |
| Answer» E. None of these | |
| 32. |
Effective Marketing Helps in: |
| A. | Boosting the purchases |
| B. | Boosting the sales |
| C. | Diversified Business |
| D. | Realization of Dreams |
| E. | All of these |
| Answer» C. Diversified Business | |
| 33. |
The sequence of sales process is |
| A. | a call, a lead, presentation, sale |
| B. | a lead, a call, presentation, sale |
| C. | presentation, sale, lead, call |
| D. | presentation, lead, sale, call |
| E. | sale, call, lead, presentation |
| Answer» C. presentation, sale, lead, call | |
| 34. |
A Buyer s Market means: |
| A. | buyers are also sellers |
| B. | sellers are also buyers |
| C. | there are not sellers |
| D. | demand exceeds supply |
| E. | supply exceeds demand |
| Answer» F. | |
| 35. |
Which of the following is target customer? |
| A. | structure |
| B. | factors |
| C. | future customer |
| D. | suppliers and producers |
| E. | none of these |
| Answer» D. suppliers and producers | |
| 36. |
Niche market means: |
| A. | a free market |
| B. | a social market |
| C. | equity market |
| D. | capital market |
| E. | a specified market for the target group |
| Answer» F. | |
| 37. |
Marketing is a mixture of mixture this statement is related to: |
| A. | product planning |
| B. | price determination |
| C. | cost |
| D. | saving |
| E. | marketing mix |
| Answer» F. | |
| 38. |
Which of the following is the starting point of marketing? |
| A. | market |
| B. | production place |
| C. | buyer s house |
| D. | seller s house |
| E. | all of these |
| Answer» B. production place | |
| 39. |
Which of the following customers are main customers of a bank? |
| A. | customer |
| B. | employee |
| C. | society |
| D. | all of these |
| E. | none of these |
| Answer» E. none of these | |
| 40. |
Demand consists: |
| A. | want or need |
| B. | willingness to spend |
| C. | resource to purchase |
| D. | only 1 and 2 |
| E. | all of these |
| Answer» F. | |
| 41. |
For customer oriented company, customer satisfaction is: |
| A. | target |
| B. | marketing tool |
| C. | enterprise of profit |
| D. | both land 2 |
| E. | all of these |
| Answer» E. all of these | |
| 42. |
Promotion mix contain(s): |
| A. | advertisement |
| B. | personnel sale |
| C. | sales promotion |
| D. | publicity |
| E. | all of these |
| Answer» F. | |
| 43. |
What type of relation is there between company and suppliers? |
| A. | Direct |
| B. | Indirect |
| C. | Multilevel |
| D. | Social |
| E. | Private |
| Answer» B. Indirect | |
| 44. |
All the market efforts starts with the discovery of: |
| A. | Product |
| B. | Needs & wants of consumers |
| C. | Corruption |
| D. | Valid Crime Case |
| E. | All of the Above |
| Answer» C. Corruption | |
| 45. |
What decision is taken under Planning? |
| A. | What to do? |
| B. | When to do? |
| C. | How to do? |
| D. | Why to do? |
| E. | All of the above |
| Answer» F. | |
| 46. |
Out of the following_____________ is NOT one of the three levels of a product. |
| A. | Core |
| B. | Augmented |
| C. | Actual |
| D. | Fragmented |
| E. | All of these |
| Answer» E. All of these | |
| 47. |
A product line is a group of related products that function in a similar manner, are sold to the same customer groups, and marketed through the same type of outlets: |
| A. | Group |
| B. | Line |
| C. | Category |
| D. | Market |
| E. | All of these |
| Answer» C. Category | |
| 48. |
Out of the following______________ is NOT an objective of pricing. |
| A. | Profit |
| B. | Stabilising demand and sales of the product |
| C. | Improvement in product quality |
| D. | Expansion of business |
| E. | All of these |
| Answer» E. All of these | |
| 49. |
Which of the following pricing methods is NOT based on competitors pricing? |
| A. | English Auction |
| B. | Sealed-Bid Auction |
| C. | Group Pricing |
| D. | None of these |
| E. | All of these |
| Answer» D. None of these | |
| 50. |
The act of obtaining a desired object from someone by offering something in return is called as a(n): |
| A. | Transaction |
| B. | Exchange |
| C. | Relationship |
| D. | Value |
| E. | All of these |
| Answer» C. Relationship | |