Explore topic-wise MCQs in Professional Communication.

This section includes 65 Mcqs, each offering curated multiple-choice questions to sharpen your Professional Communication knowledge and support exam preparation. Choose a topic below to get started.

1.

Which of these occur because of difference in language?

A. Physical barriers
B. Linguistic barriers
C. Cultural barriers
D. Speech decoding
Answer» C. Cultural barriers
2.

Which is the main barrier to listening?

A. Physical barrier
B. Linguistic barrier
C. Cultural barrier
D. Physiological barrier
Answer» B. Linguistic barrier
3.

Which of these barriers occur when people belong to different religious backgrounds?

A. Physical barriers
B. Linguistic barriers
C. Cultural barriers
D. Speech decoding
Answer» D. Speech decoding
4.

Which of these is not a type of public speech?

A. Short speech
B. Informal speech
C. Written speech
D. Professional speech
Answer» D. Professional speech
5.

Speaking is a combination of verbal and non-verbal means.

A. True
B. False
C. May be True or False
D. Can't say
Answer» B. False
6.

Which of these is used as a basis for improvement?

A. Speech style
B. Feedback
C. Oral skills
D. Conversation skills
Answer» C. Oral skills
7.

Which of these factors distinguish one speaker from the other speakers?

A. Audience
B. Message
C. Speech style
D. Feedback
Answer» D. Feedback
8.

Which of these factors do not make the oral discourse effective?

A. Dullness
B. Fluency
C. Self expression
D. Phonetics
Answer» B. Fluency
9.

Which of these tones is an unemotional tone?

A. Happy tone
B. Outraged tone
C. Restrained tone
D. Humorous tone
Answer» D. Humorous tone
10.

Which of these is not a type of means of speech delivery?

A. Reading
B. Memorization
C. Scolding
D. Impromptu
Answer» D. Impromptu
11.

Barriers which are caused because of different meanings of a word to different people is called ________

A. different perception
B. semantic distortions
C. physical barriers
D. cultural barriers
Answer» C. physical barriers
12.

Which of these should be avoided in the message of a speech?

A. Clarity
B. Confusion
C. Voice Modulation
D. Politeness
Answer» C. Voice Modulation
13.

We write more than we speak.

A. True
B. False
C. May be True or False
D. Can't say
Answer» C. May be True or False
14.

Body language can make or break a speech.

A. True
B. False
C. May be True or False
D. Can't say
Answer» B. False
15.

Which of these is not a step in speech decoding?

A. Listening
B. Writing
C. Translating
D. Understanding
Answer» C. Translating
16.

Which of these is based on faith?

A. Fear
B. Halo effect
C. Emotions
D. Different perception
Answer» C. Emotions
17.

Which of these should be avoided while note taking?

A. Concentration
B. Evaluation
C. Listening
D. Using phrases
Answer» C. Listening
18.

Which of these factors need not be considered while preparing speech for the audience?

A. Number of people
B. Age of audience
C. Appearance of audience
D. Nature of purpose
Answer» D. Nature of purpose
19.

Which of these factors is not used for feedback by an audience that is listening to a speech?

A. Pronunciation
B. Content
C. Hairstyle
D. Speech delivery
Answer» D. Speech delivery
20.

What is the maximum time for a short speech?

A. Ten minutes
B. Thirty minutes
C. Forty- five minutes
D. One hour
Answer» B. Thirty minutes
21.

Which of these is not an element of the speaking technique?

A. Voice quality
B. Word stress
C. Appearance
D. Correct tones
Answer» D. Correct tones
22.

Which of these is not an ingredient of the speech process?

A. Message
B. Audience
C. Feedback
D. Reading comprehension
Answer» E.
23.

Which of these is not a type of tone?

A. Urgent tone
B. Serious tone
C. Restrained tone
D. Jumping tone
Answer» E.
24.

When people take extreme positions what is it called?

A. Fear
B. Halo effect
C. Emotions
D. Polarisation
Answer» E.
25.

Which of these should be avoided during the delivery of a speech?

A. Confidence
B. Clarity
C. Pauses
D. Rudeness
Answer» E.
26.

Which of these tones represent thoughtfulness?

A. Serious tone
B. Urgent tone
C. Happy tone
D. Outraged tone
Answer» B. Urgent tone
27.

In which of these, should the listener be able to make connections between different segments of the speech?

A. Listening to structured talks
B. Links between parts of the speech
C. Team listening
D. Predicting
Answer» C. Team listening
28.

Which of these does not come under short speech?

A. Introducing dignitaries
B. Presenting reports
C. Giving a briefing
D. Presenting an award
Answer» C. Giving a briefing
29.

Which of these should be avoided while speaking?

A. Fluency
B. Jargon
C. Clear voice
D. Abstract words
Answer» C. Clear voice
30.

Who among these bow down to greet?

A. Japanese
B. Americans
C. Indians
D. French
Answer» B. Americans
31.

Which of these is not a deterrent to the listening process?

A. Lack of interest
B. Ego
C. Confidence
D. Fear
Answer» D. Fear
32.

Which of these is the study and classification of speech sounds?

A. Gestures
B. Speech style
C. Phonetics
D. Spoof
Answer» D. Spoof
33.

Which of these is not a barrier to listening?

A. Physical barrier
B. Cultural barrier
C. Linguistic barrier
D. Written barrier
Answer» E.
34.

Which of these is not a type of text for reading?

A. Reference material
B. Chats
C. Scientific text
D. Technical text
Answer» C. Scientific text
35.

Which of these means giving emphasis to a syllable?

A. Voice quality
B. Word stress
C. Tone
D. Message
Answer» C. Tone
36.

Which of these is not a physiological barrier?

A. Fear
B. Different perception
C. Gel effect
D. Halo effect
Answer» D. Halo effect
37.

Which of these is the most important element of the speech process?

A. Message
B. Audience
C. Feedback
D. Speech style
Answer» C. Feedback
38.

Which of these is based of effective listening?

A. Note taking
B. Notice writing
C. Letter writing
D. Predicting
Answer» B. Notice writing
39.

Which of these factors is not involved in the determination of correct tone?

A. Pitch
B. Dressing style
C. Quality
D. Strength
Answer» C. Quality
40.

Which of these is the third step in the listening process?

A. Stop talking
B. Interpreting
C. Responding
D. Receiving
Answer» C. Responding
41.

Hearing means perceiving with ears.

A. True
B. False
C. May be True or False
D. Can't say
Answer» B. False
42.

Which of these is the first step in the listening process?

A. Stop talking
B. Receiving
C. Interpreting
D. Responding
Answer» B. Receiving
43.

Which of these is not a type of listening?

A. Appreciative listening
B. Superficial listening
C. Focused listening
D. Musical listening
Answer» E.
44.

Which of these tones is used to express contentment?

A. Serious tone
B. Happy tone
C. Outraged tone
D. Urgent tone
Answer» C. Outraged tone
45.

_______ is the last step of the listening process.

A. Receiving
B. Interpreting
C. Responding
D. Stop talking
Answer» D. Stop talking
46.

______ tone is used when speaker wants to bring about a good impression of her life.

A. Outraged
B. Reflective
C. Restrained
D. Urgent
Answer» C. Restrained
47.

Which of these should be avoided for effective listening?

A. Pre-listening analysis
B. Listening to structured talks
C. Team listening
D. Predicting
Answer» E.
48.

In which of these does the listener pick up special features of the speech?

A. Listening in conversational interaction
B. Listening to structured talks
C. Predicting
D. Team listening
Answer» B. Listening to structured talks
49.

A well organised talk is a _______ talk.

A. short
B. long
C. random
D. structured
Answer» E.
50.

Predicting is the technique to forecast what the speaker will say.

A. True
B. False
C. May be True or False
D. Can't say
Answer» B. False