MCQOPTIONS
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MCQOPTIONS
This section includes 657 Mcqs, each offering curated multiple-choice questions to sharpen your Testing Subject knowledge and support exam preparation. Choose a topic below to get started.
| 1. |
Currently, banks claim that they have achieved 100% CBS. What are they referring to? |
| A. | It means all their branches are technology driven with core banking solutions |
| B. | It suggests complete banking services |
| C. | It is an indication of customized banking services |
| D. | All of the above |
| E. | None of these |
| Answer» B. It suggests complete banking services | |
| 2. |
All Inter-Bank Funds Transfer System, where funds are transferred as and when the transactions are triggered, is called |
| A. | internet banking |
| B. | mobile banking |
| C. | bill payment service |
| D. | real time gross settlement |
| E. | None of these |
| Answer» E. None of these | |
| 3. |
Many times we read a term CBS used in banking operations. What is the full form of the letter C in the term 'CBS'? |
| A. | Complete |
| B. | Credit |
| C. | Continuous |
| D. | Core |
| E. | None of these |
| Answer» E. None of these | |
| 4. |
Which of the following statements is/are true? I. Structure is the formal arrangements of people's roles and relationship so as to achieve corporate and marketing objectives. II. Organisational structure is the collection of beliefs, expectations and values shared by employees. III. Functional organisations are divided into specialised marketing functions such as advertising, selling and marketing research. |
| A. | I and II |
| B. | II and III |
| C. | I, II and III |
| D. | II only |
| E. | None of these |
| Answer» D. II only | |
| 5. |
The development of marketing mix to influence a customer's perception of a brand is called |
| A. | prospect |
| B. | promotion |
| C. | production |
| D. | positioning |
| E. | None of these |
| Answer» E. None of these | |
| 6. |
Which of the following is used as a tool for promotion? |
| A. | Sales |
| B. | Public Relation |
| C. | Advertising |
| D. | All the above |
| E. | None of these |
| Answer» E. None of these | |
| 7. |
Which of the following refers to the successful selling of a bank service in a specific market? |
| A. | Substantiality |
| B. | Penetration |
| C. | Competition |
| D. | Marketing |
| E. | None of these |
| Answer» C. Competition | |
| 8. |
Which is the first element of marketing mix in banking? |
| A. | Place |
| B. | Promotion |
| C. | Price |
| D. | Product |
| E. | None of these |
| Answer» E. None of these | |
| 9. |
Which of the following focuses on bank customers' needs? |
| A. | Marketing |
| B. | Advertising |
| C. | Branding |
| D. | All of the above |
| E. | None of these |
| Answer» B. Advertising | |
| 10. |
Which of the following is a promotional item? |
| A. | Premium |
| B. | Rewards |
| C. | Revenue |
| D. | All of the above |
| E. | None of these |
| Answer» B. Rewards | |
| 11. |
An individual with taxable income is a target group of which of the following? |
| A. | Business loan |
| B. | Home loan |
| C. | Car loan |
| D. | Credit card |
| E. | None of these |
| Answer» E. None of these | |
| 12. |
A multi-stage approach to product pricing in a firm involves considerations for setting the price as follows: I. Selection of firm's objective II. Composition of marketing-mix III. Selection of target market IV. Selection of pricing policy and strategy Choose the correct sequence. |
| A. | \[iv\to ii\to i\to iii\] |
| B. | \[iii\to i\to ii\to iv\] |
| C. | \[ii\to iv\to iii\to i\] |
| D. | \[i\to iii\to ii\to iv\] |
| E. | None of these |
| Answer» C. \[ii\to iv\to iii\to i\] | |
| 13. |
In marketing research, primary data can be collected through |
| A. | observational method |
| B. | survey method |
| C. | experimental method |
| D. | All of the above |
| E. | None of these |
| Answer» E. None of these | |
| 14. |
Holistic marketing does not include |
| A. | internal Marketing |
| B. | integrated Marketing |
| C. | performance Marketing |
| D. | financial Marketing |
| E. | None of these |
| Answer» E. None of these | |
| 15. |
Bancassurance means |
| A. | banks promising to give loans |
| B. | banks promising to pay interest |
| C. | banks selling insurance products |
| D. | assurance to repay loans. |
| E. | None of these |
| Answer» D. assurance to repay loans. | |
| 16. |
Marketing segmentation is useful for |
| A. | preferential marketing |
| B. | targeting existing clients |
| C. | identifying prospects |
| D. | All of the above |
| E. | None of these |
| Answer» E. None of these | |
| 17. |
Which of the following can be considered as the aim(s) of bank marketing? |
| A. | Provide customer satisfaction |
| B. | Build brand value amid tight competition |
| C. | Revenue generation |
| D. | All of the above |
| E. | None of these |
| Answer» E. None of these | |
| 18. |
The concept of selling in banking is different from marketing and aims at profit maximization through |
| A. | customer satisfaction |
| B. | innovation and market research |
| C. | solution of customer problems |
| D. | increasing sales volume of quality products |
| E. | None of these |
| Answer» E. None of these | |
| 19. |
Setting price of a product based on the buyer's perception of value rather than on the seller's cost is known as |
| A. | target profiting pricing |
| B. | break-even pricing |
| C. | value-based pricing |
| D. | cost plus pricing |
| E. | None of these |
| Answer» D. cost plus pricing | |
| 20. |
Which of the following is most effective for online marketing? |
| A. | Credit card |
| B. | Saving account |
| C. | Business account |
| D. | Housing loans |
| E. | None of these |
| Answer» B. Saving account | |
| 21. |
Which of the following is/are component (s) of bank marketing? |
| A. | People |
| B. | Product |
| C. | Process |
| D. | All the above |
| E. | None of these |
| Answer» E. None of these | |
| 22. |
What is the main objective of rewards programmes for bank customers? |
| A. | Increase customer loyalty |
| B. | Increase bank revenue |
| C. | Enhance customer awareness |
| D. | All of the above |
| E. | None of these |
| Answer» B. Increase bank revenue | |
| 23. |
Which of the following methods is mostly used to study consumer behaviour in the banking sector? |
| A. | Data analysis |
| B. | Demand analysis |
| C. | Internet marketing |
| D. | All of the above |
| E. | None of these |
| Answer» B. Demand analysis | |
| 24. |
Which of the following refers to the ability to communicate and support a consumer's shopping and buying process using the channel that keeps in mind consumer's overall objective? |
| A. | Optic-channel Marketing |
| B. | Multi-channel Marketing |
| C. | Bilateral Marketing |
| D. | All of the above |
| E. | None of these |
| Answer» B. Multi-channel Marketing | |
| 25. |
Which of the following is used for insight- driven marketing in the banking sector? |
| A. | Big data |
| B. | Mobile banking |
| C. | Pricing strategy |
| D. | All of the above |
| E. | None of these |
| Answer» B. Mobile banking | |
| 26. |
Which of the following factors helps in the implementation of bank marketing? |
| A. | Communication |
| B. | Value proposition |
| C. | Market strength |
| D. | All of the above |
| E. | None of these |
| Answer» C. Market strength | |
| 27. |
Which of the following concepts defines marketing in banking? |
| A. | Selling concept |
| B. | Pricing concept |
| C. | Product concept |
| D. | All of the above |
| E. | None of these |
| Answer» E. None of these | |
| 28. |
When was the Avadh Commercial Bank established? |
| A. | 1881 |
| B. | 1894 |
| C. | 1898 |
| D. | 1899 |
| E. | 1864 |
| Answer» B. 1894 | |
| 29. |
Which was the first Bank corporated by the Indians? |
| A. | Imperial Bank of India |
| B. | State Bank of India |
| C. | Avadh Commercial Bank |
| D. | Reserve Bank of India |
| E. | National Bank |
| Answer» D. Reserve Bank of India | |
| 30. |
Match the following: List I List II A. Allahabad Bank 1. 1894 B. Oriental Bank of Commerce 2. 1943 C. Punjab National Bank 3. 1943 D. UCO Bank 4. 1865 Codes: |
| A. | A-2 B-4 C-3 D-1 |
| B. | A-2 B-3 C-4 D-1 |
| C. | A-4 B-3 C-2 D-1 |
| D. | A-4 B-1 C-3 D-2 |
| E. | A-3 B-1 C-4 D-2 |
| Answer» D. A-4 B-1 C-3 D-2 | |
| 31. |
Bank of Upper India was established in |
| A. | 1865 |
| B. | 1863 |
| C. | 1866 |
| D. | 1867 |
| E. | None of these |
| Answer» C. 1866 | |
| 32. |
The limitations of the bank nationalization in India are: |
| A. | Inadequate banking facilities |
| B. | Lowered efficiency and profits |
| C. | Increased expenditure |
| D. | All of the above |
| E. | None of these |
| Answer» E. None of these | |
| 33. |
Which of the following was/were suggested by Narasimham Committee-n report on banking? |
| A. | Mergers of the public sector banks (PSBs) and the financial institutions. |
| B. | Creating a 2-tier banking structure |
| C. | Strengthening of legal framework of loan recovery |
| D. | Both [a] and [c] |
| E. | None of thee |
| Answer» E. None of thee | |
| 34. |
Which of the following is/are correct regarding the objectives of bank reforms in the 1990s? |
| A. | Greater flexibility in banking operations |
| B. | Greater accountability to shareholders |
| C. | Greater control over bank functions |
| D. | All the above |
| E. | None of these |
| Answer» E. None of these | |
| 35. |
The formation of the 14th Finance Commission in India has been finalized. Who has been appointed to head the commission? |
| A. | D. Subba Rao |
| B. | Y. V. Reddy |
| C. | Montek Singh Ahluwalia |
| D. | Raghuram Rajan |
| E. | Rakesh Mohan |
| Answer» C. Montek Singh Ahluwalia | |
| 36. |
Which of the following banks has been included in the second Schedule to the RBI Act, 1934 with effect from 21st August, 2004 and thus, is the latest entrant in Indian banking as a new generation private sector bank? |
| A. | ICICI Bank Limited |
| B. | HDFC Bank Limited |
| C. | Kotak Mahindra Bank Limited |
| D. | Yes Bank Limited |
| E. | None of the above |
| Answer» E. None of the above | |
| 37. |
The branding line of Bank of Baroda is |
| A. | International Bank of India |
| B. | India's International Bank |
| C. | India's Multinational Bank |
| D. | World's Local Bank |
| E. | None of the above |
| Answer» C. India's Multinational Bank | |
| 38. |
Nationalisation of banks aimed at all of the following/ except |
| A. | provision of adequate credit for agriculture, SME and exports |
| B. | removal of control by a few capitalists |
| C. | provision of credit to big industries only |
| D. | access of banking to masses |
| E. | encouragement of a new class of entrepreneurs . |
| Answer» D. access of banking to masses | |
| 39. |
Industrial Development Bank of India (IDBI) was established in- |
| A. | 1964 |
| B. | 1963 |
| C. | 1965 |
| D. | 1966 |
| E. | None of these |
| Answer» B. 1963 | |
| 40. |
The Export Import Bank of India was set up in |
| A. | July, 1969 |
| B. | April, 1970 |
| C. | January, 1982 |
| D. | April, 1982 |
| E. | None of the above |
| Answer» D. April, 1982 | |
| 41. |
The Largest and Oldest Bank still in existence is |
| A. | Punjab National Bank |
| B. | Reserve Bank of India |
| C. | State Bank of India |
| D. | Punjab National Bank |
| E. | None of The Above |
| Answer» D. Punjab National Bank | |
| 42. |
Name the premier institution that is taking care of the financial needs of importers and exporters of our country which was established in the year 1981. |
| A. | EXPO Bank |
| B. | Export Import Bank (EXIM) |
| C. | Merchant Bank |
| D. | ECGC |
| E. | None of the above |
| Answer» C. Merchant Bank | |
| 43. |
What was the deposits criteria of 14 banks nationalised on 19th July/1969? |
| A. | Rs. 1000 crore |
| B. | Rs. 500 crore |
| C. | 100 crore |
| D. | Rs. 50 crore |
| E. | None of these |
| Answer» E. None of these | |
| 44. |
Which of the following banks has acquired the 'Centurion Bank of Punjab'? |
| A. | ICICI Bank |
| B. | IDBI Bank |
| C. | HDFC Bank |
| D. | AXIS Bank |
| E. | None of these |
| Answer» D. AXIS Bank | |
| 45. |
Which bank became the State Bank of India in 1955? |
| A. | General Bank of India |
| B. | Bank of Hindustan |
| C. | Imperial Bank of India |
| D. | Federal Bank of India |
| E. | None of the above |
| Answer» D. Federal Bank of India | |
| 46. |
When was SBI established? |
| A. | 1st April, 1935 |
| B. | 31st July, 1969 |
| C. | 5th May, 1955 |
| D. | 1st July, 1955 |
| E. | 5th May, 1960 |
| Answer» E. 5th May, 1960 | |
| 47. |
The first wholly Indian Bank was set-up in |
| A. | 1794 |
| B. | 1894 |
| C. | 1896 |
| D. | 1902 |
| E. | 1918 |
| Answer» D. 1902 | |
| 48. |
In the second nationalisation of commercial banks ......... banks were nationalised. |
| A. | 4 |
| B. | 5 |
| C. | 6 |
| D. | 8 |
| E. | 9 |
| Answer» D. 8 | |
| 49. |
_________ was established in 1786. |
| A. | General Bank |
| B. | Reserve Bank of India |
| C. | Bank of Bengal |
| D. | State Bank of India |
| E. | None of these |
| Answer» B. Reserve Bank of India | |
| 50. |
Imperial Banks were amalgamated and changed as ?......... |
| A. | Reserve Bank of India |
| B. | State Bank of India |
| C. | Subsidiary Banks |
| D. | Union Bank of India |
| E. | Corporation Bank |
| Answer» C. Subsidiary Banks | |