Describe Formal and Informal Communication.
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There are two types of forms of communication:
1. Formal Communication: The communication which is meant for achievement of business objectives and based on rules and regulations of organization; is called formal communication. In this type of communication superior and his subordinates are linked formally. The objective behind is controlling and co-ordination.
2. Informal Communication: The communication system which is dependent upon human relations and friendship among employees of an organization is called informal communication. It is dynamic and simple. It does not require any control or order.